Cannabis Dispensary Associate - Part Time

Trulieve; Tempe (AZ); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Paid time off

Comprehensive benefits

Job summary

Trulieve in Tempe, AZ, is seeking a Part-Time Dispensary Associate to join our Retail team. You will guide customers on their cannabis journey, educate on products and effects, and ensure a smooth purchase process under state regulations while delivering exceptional service.

The role emphasizes customer empathy, product knowledge, and teamwork. Flexible hours, with pay around $15.15/hour and tips eligibility, plus benefits are offered.

Qualifications

• High-school diploma or equivalent and experience in the field or in a similar field.
• Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV).
• Prior experience, preferably in retail and/or customer service area is a plus.
• Must have prior cash handling experience.
• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
• Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.
• Must be able to work effectively without supervision and in a team environment.
• Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
• Able to understand and follow written/oral instructions.
• Ability to interact with customers and team members respectfully and politely.
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices.
• Must possess the mental and physical capacities necessary to perform the job duties.
• Must be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Any other task(s) as assigned by Management.
• Employees MAY be required to perform additional team tasks on an as needed basis.

Skills

Customer service

Cash handling

Communication

Teamwork

Time management

Attention to detail

Education

High-school diploma

Job description

Trulieve in Tempe, AZ, is seeking a Part-Time Dispensary Associate to join our Retail team. You will guide customers on their cannabis journey, educate on products and effects, and ensure a smooth purchase process under state regulations while delivering exceptional service.

The role emphasizes customer empathy, product knowledge, and teamwork. Flexible hours, with pay around $15.15/hour and tips eligibility, plus benefits are offered.