Cannabis Delivery Driver - Customer Champion

Vireo-Health; Oakland (CA); On-site; USD 23,000 - 28,000; Full time

Job summary

Eaze is seeking a delivery associate in California to be the face of our delivery service, providing excellent customer service while ensuring safe and compliant deliveries. You will maintain a respectful, professional work ethic with customers, depot staff, and management.

You will support the depot by sticker-ing products, review delivery instructions, and complete incident reports when needed, while adhering to cash handling and reporting policies.

Qualifications

• Must be 21+ years old.
• Must have a valid driver's license (California if employed in Sacramento).
• Current vehicle registration.
• Must be listed as an authorized driver on the vehicle’s insurance.
• Open availability, including evenings and weekends.

Responsibilities

• Provide excellent and consistent customer service for deliveries.
• Communicate with support team to ensure deliveries are completed and inform them of any cancellations, concerns, customer complaints, or incidents.
• Communicate scheduling needs with the Manager in compliance with the company’s Time and Attendance Policy.
• Supports depot in sticker-ing received products as directed by the Management team
• Review and execute customer's delivery instructions and/or notes
• Complete incident reports for customer complaints or to file a complaint against a customer
• Submit pertinent paperwork to Human Resources when requested or required by law
• Report injuries or motor vehicle accidents per company policy and procedure.
• Accurate cash handling procedures in accordance to the company’s procedures

Job description

Eaze is seeking a delivery associate in California to be the face of our delivery service, providing excellent customer service while ensuring safe and compliant deliveries. You will maintain a respectful, professional work ethic with customers, depot staff, and management.

You will support the depot by sticker-ing products, review delivery instructions, and complete incident reports when needed, while adhering to cash handling and reporting policies.