Cannabis Advisor

Renew Cannabis Co.; Reno (NV); On-site; USD 35,000 - 48,000; Full time

Job summary

Verano Holdings Corp. in Reno, Nevada is looking for a Cannabis Advisor to deliver exceptional customer service, educate customers about cannabis products, and assist with patient records where required.

You'll greet customers, help them navigate product options, ensure compliance with local/state laws, maintain a clean store, and process transactions at the POS while safeguarding inventory accuracy and confidentiality.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of retail or hospitality experience.
• Must be 21 years of age and comply with local/state/company regulations.
• Criminal background check and state badging as directed by law.
• Desire to learn about cannabinoids, terpenes, and product use methods.
• Ability to use basic office software (Word, Excel, email).
• Understand Federal, State, and local cannabis laws and safety regulations.

Responsibilities

• Greet customers and patients with a positive attitude.
• Educate customers on cannabis products and usage as wellness items.
• Assist customers in navigating product options and building rapport for return visits.
• Maintain a clean, organized, and sanitized workstation and storefront.
• Ensure accuracy of online orders before pickup.
• Handle POS transactions and update inventory in the system.
• Stock, merchandize, and replenish displays of inventory.

Skills

Customer service

Retail experience

Compliance

Cannabis knowledge

Communication

Education

High School Diploma

Tools

POS system

MS Word

MS Excel

Email

Job description

Job Summary

The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management.

Essential Duties and Responsibilities

• Possess a positive attitude while greeting customers and patients.
• Be an advocate of cannabis customer care.
• Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
• Build rapport with regular patients/customers to promote repeat business.
• Work well with others in a fast-paced, dynamic retail environment.
• Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice).
• Be open to continued, on-going cannabis education and training.
• Provide support to managers and other Cannabis Advisors as needed.
• Maintain a clean, organize, and sanitize workstation/store front.
• Ensure accuracy of online orders before pick-up.
• Understand and apply detailed compliance regulations as required by local and state laws.
• Stock, merchandise, and replenish displays of regulated and unregulated inventory.
• Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available.
• Responsible for other duties as assigned

Minimum Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Required to undergo a criminal background check and appropriate state badging (as directed by state ordinances).
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc.
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Preferred Qualifications

Physical and Mental Demands

While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.

Working Environment

Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.

We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets, and our communities.

Verano Holdings Corp. (CSE: VRNO) (OTCQX: VRNOF), one of the U.S. cannabis industry’s leading companiesbased on historical revenue, geographic scope and brand performance,isa vertically integrated, multi-state operator embracinga missionof saying Yes to plant progress and the bold exploration of cannabis. Verano offers a superior cannabis shopping experience in medical and adult use markets under the Zen Leaf™ and MÜV™ dispensary banners and produces a comprehensive suite of high-quality,regulatedcannabis products sold under its diverse portfolio of trusted consumer brands including Verano™, MÜV™, Savvy™, BITS™, Encore™, and Avexia™. Verano’s active operationsspan 13 U.S. states, comprised of 14 production facilities with over 1,000,000 square feet of cultivation capacity. Learn more atwww.verano.com.