Cannabis Advisor

Verano; Mesa (AZ); On-site; USD 19,000 - 25,000; Full time

Job summary

Verano Holdings Corp. in Mesa, AZ is hiring a Cannabis Advisor to welcome customers, educate on cannabis products, and uphold compliance in a fast-paced retail setting.

The role emphasizes patient/customer care, product knowledge, and accurate POS transactions while maintaining a clean store and adhering to regulations. Ideal candidates have 1–2 years in retail or hospitality, are 21+, and eager to learn about cannabinoids, terpenes, and product usage.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Undergo a criminal background check and obtain state badging as directed.
• Desire to learn about cannabinoids, terpenes and product usage methods.
• Ability to use office equipment and software (Word, Excel, email).
• Understand Federal, State, and local cannabis laws and safety regulations.

Responsibilities

• Greet customers and patients with a positive attitude.
• Act as a cannabis customer care advocate.
• Educate customers on product types, methods, and efficacy (not medical advice).
• Build rapport with regular customers to promote repeat business.
• Collaborate in a fast-paced retail environment.
• Support management and other Cannabis Advisors as needed.
• Maintain a clean, organized workstation and storefront.
• Ensure accuracy of online orders before pick-up.
• Follow local/state compliance regulations and METRC/ BioTrack systems.
• Stock and replenish displays of inventory.
• Process transactions at POS and update inventory systems.
• Other duties as assigned.

Skills

Customer service

Retail experience

Communication

Learnability

Education

High School Diploma or equivalent

Tools

Word

Excel

Email

Job description

Cannabis Advisor

Requisition ID: 16717

Location: Mesa, AZ, US, 85212

Verano Holdings Corp. (Cboe CA: VRNO) (OTCQX: VRNO), one of the U.S. cannabis industry’s leading companies based on historical revenue, geographic scope and brand performance, is a vertically integrated, multi-state operator embracing a mission of saying Yes to plant progress and the bold exploration of cannabis. Verano offers a superior cannabis shopping experience in medical and adult use markets under the Zen Leaf and MÜV dispensary banners and produces a comprehensive suite of high-quality, regulated cannabis products sold under its diverse portfolio of trusted consumer brands including Verano, MÜV, Savvy, BITS, Encore, and Avexia. Verano’s active operations span 13 U.S. states, comprised of 15 Cultivation and production facilities with over 1,000,000 square feet of cultivation capacity. Learn more at www.verano.com.

Essential Duties and Responsibilities

• Possess a positive attitude while greeting customers and patients.
• Be an advocate of cannabis customer care.
• Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
• Build rapport with regular patients/customers to promote repeat business.
• Work well with others in a fast-paced, dynamic retail environment.
• Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice).
• Be open to continued, on-going cannabis education and training.
• Provide support to managers and other Cannabis Advisors as needed.
• Maintain a clean, organize, and sanitize workstation/store front.
• Ensure accuracy of online orders before pick-up.
• Understand and apply detailed compliance regulations as required by local and state laws.
• Stock, merchandise, and replenish displays of regulated and unregulated inventory.
• Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available.
• Responsible for other duties as assigned

Minimum Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Required to undergo a criminal background check and appropriate state badging (as directed by state ordinances).
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc.
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Physical and Mental Demands

While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.

Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.

We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets, and our communities.