Cannabis Advisor

Verano; Cincinnati (OH); On-site; USD 20,664 - 30,307; Full time

Job summary

Verano is seeking a Cannabis Advisor in Cincinnati, OH to greet customers, educate on cannabis products, and help patients navigate product options while maintaining a compliant, welcoming store environment.

You will build rapport with regular customers, assist with inventory, and support the store team in a fast-paced retail setting, ensuring accurate transactions and adherence to state regulations.

Qualifications

• High School Diploma or equivalent is required.
• 1-2 years of retail or hospitality experience preferred.
• Must be 21 years of age with ability to undergo background checks and relevant state badging.

Responsibilities

• Greet customers and patients with a positive attitude.
• Educate customers on cannabis products and usage as wellness products.
• Build rapport with regular customers to promote repeat business.
• Assist customers in navigating cannabis information while complying with regulations.
• Maintain a clean, organized workstation and assist with inventory.
• Complete transactions at the POS and ensure accurate stock updates in METRC/BioTrack.
• Support managers and other Cannabis Advisors as needed.

Skills

Customer care

Cannabinoids knowledge

Communication skills

Teamwork

Compliance awareness

Education

High School Diploma or equivalent

Tools

Word

Excel

POS system

Job description

Cannabis Advisor

Requisition ID: 15848

Location: Cincinnati, OH, 45216-1116

Verano Holdings Corp. (Cboe CA: VRNO) (OTCQX: VRNO), one of the U.S. cannabis industry’s leading companies based on historical revenue, geographic scope and brand performance, is a vertically integrated, multi-state operator embracing a mission of saying Yes to plant progress and the bold exploration of cannabis. Verano offers a superior cannabis shopping experience in medical and adult use markets under the Zen Leaf™ and MÜV™ dispensary banners and produces a comprehensive suite of high-quality, regulated cannabis products sold under its diverse portfolio of trusted consumer brands including Verano™, MÜV™, Savvy™, BITS™, Encore™, and Avexia™. Verano’s active operations span 13 U.S. states, comprised of 15 cultivation and production facilities with over 1,000,000 square feet of cultivation capacity. Learn more at www.verano.com.

Essential Duties and Responsibilities

• Possess a positive attitude while greeting customers and patients.
• Be an advocate of cannabis customer care.
• Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
• Build rapport with regular patients/customers to promote repeat business.
• Work well with others in a fast‑paced, dynamic retail environment.
• Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice).
• Be open to continued, on‑going cannabis education and training.
• Provide support to managers and other Cannabis Advisors as needed.
• Maintain a clean, organized, and sanitize workstation/store front.
• Ensure accuracy of online orders before pick‑up.
• Understand and apply detailed compliance regulations as required by local and state laws.
• Stock, merchandise, and replenish displays of regulated and unregulated inventory.
• Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available.
• Responsible for other duties as assigned.

Minimum Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Required to undergo a criminal background check and appropriate state badging (as directed by state ordinances).
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc.
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Physical and Mental Demands

While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.

We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets, and our communities.