Candidate Experience Specialist

Inctye; Chadds Ford Township (PA); On-site; USD 60,000 - 85,000; Full time

Job summary

Incyte is seeking a Candidate Experience Specialist to shape the candidate journey through engagement, coordination, and technology management. You will work closely with the Global Talent Acquisition team to ensure professional, timely communication and a seamless hiring journey across regions.

The role emphasizes operational excellence, data quality, and scalable TA processes, contributing to Incyte’s employer brand and global growth.

Qualifications

• 1-3+ years in Talent Acquisition coordination, HR ops, or similar.
• Strong customer orientation and service mindset.
• Excellent communication and interpersonal skills.
• Strong organizational skills with attention to detail.
• Ability to manage multiple priorities in a fast-paced, global environment.
• Experience with ATS and recruitment tools preferred.

Responsibilities

• Ensure an exceptional candidate journey from application to onboarding.
• Serve as a primary point of contact for candidates with timely, professional communication.
• Maintain high responsiveness and care throughout the recruitment process.
• Represent Incyte’s culture in every candidate interaction.
• Manage interview scheduling across global teams and logistics.
• Support screening activities and documentation for candidate records.
• Assist onboarding, background screening, and IT setup as needed.

Skills

Communication skills

Organizational skills

Time management

Global collaboration

Customer service mindset

Multitasking

Proactive mindset

Tools

ATS

Recruitment tools

Job description

About the Role

At Incyte, we are building a Talent Acquisition (TA) function that reflects the ambition of a fast-growing, science-driven biopharmaceutical company. As our global footprint expands, the experience we offer candidates and hiring managers becomes a direct reflection of who we are as an organization.

The Candidate Experience Specialist plays a central role in shaping that experience. Working closely with the Global Talent Acquisition team, this role ensures that every interaction reflects professionalism, care, and operational excellence. The position combines candidate engagement, process coordination, and recruitment technology management to create a seamless and high-quality hiring journey.

This is a role that contributes directly to strengthening Incyte’s reputation as an employer of choice.

Key Responsibilities

Candidate Experience & Engagement

• Ensure an exceptional candidate journey from application, through interview coordination, offer process, and onboarding;
• Serve as a primary point of contact for candidates, delivering timely, clear, and professional communication;
• Maintain a high level of responsiveness and care throughout the recruitment process;
• Represent Incyte’s culture through every candidate interaction.

Recruitment Coordination

• Manage interview scheduling across global teams;
• Coordinate interview logistics including room bookings and virtual setup;
• Support screening activities following candidate applications;
• Support recruitment processes to run efficiently and consistently across regions;
• Maintain accurate candidate records and documentation;
• Support the candidate offer process with timely documentation required;
• Initiate candidate background screening where applicable, with follow ups;
• Support the onboarding process with candidate care, connection points, documentation, and IT set-up.

Talent Acquisition Technology & Systems

• Support the maintenance of the Applicant Tracking System (ATS) and recruitment tools;
• Ensure data quality, consistency, and process adherence across the team;
• Support implementation and optimization of recruitment technologies;
• Contribute to scalable, tech-enabled TA processes.

Operational Excellence

• Drive efficiency across the recruiting process through strong coordination;
• Support talent mapping and pipeline projects;
• Coordinate meetings and support broader TA and HR initiatives;
• Identify opportunities to improve processes and enhance candidate experience;
• Act as a trusted operational partner to the TA team and hiring managers.

Profile

We are looking for a highly organized, ideas driven, service-oriented professional who takes pride in creating exceptional experiences.

• 1-3+ years of experience in Talent Acquisition coordination, HR operations, or similar;
• Strong customer orientation and service mindset;
• Excellent communication and interpersonal skills;
• Strong organizational skills with high attention to detail;
• Ability to manage multiple priorities in a fast-paced environment;
• Comfort working across global teams and time zones;
• Experience with ATS and recruitment tools preferred;
• Experience supporting commercial business functions strongly preferred
• Proactive, solution-oriented mindset
• Demonstrated ability working in fast-paced environment

Why This Role Matters

This position plays a critical role in shaping how candidates and hiring managers experience Incyte’s Culture. Through operational excellence, thoughtful engagement, and strong coordination, the Candidate Experience Specialist directly contributes to strengthening Incyte’s employer brand and supporting continued global growth.

Disclaimer

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

Incyte Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer.

We Respect Your Privacy

Learn more at: http://www.incyte.com/privacy-policy

The Incyte hiring organization processes your personal data to manage your job application in order to enter into an employment relationship with you if you are the successful candidate.

During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process here.

You may have the right to access, delete, restrict, edit, move, or object to the use of your personal data. You may also have a right to report concerns to the authority responsible for data privacy in the country where the position is based or where you live or work.

You can learn more about Incyte’s data protection practices here. By accessing this link you can learn about the types of personal data we collect, how we use it, whether collection and processing is optional, sources of the personal data we process, how it is shared, where it is stored or transferred to, how long we keep it, and contact information for Incyte, Incyte’s data protection officer, and your supervisory authority (if applicable).

Please contact [e-mail] if you have any questions or concerns or would like to exercise your rights.