(CAN) OMNI Customer Fulfillment Associate

Walmart Canada; United States; On-site; USD 21,000 - 26,000; Full time

Job summary

Walmart Canada seeks an OMNI Customer Fulfillment Associate to pick, pack, and prepare online orders with precision and care. You will contribute to a fast-paced retail operation, ensuring on-time delivery and high customer satisfaction.

In this role, you will select fresh items, label shipments, maintain a clean packing area, and support teammates while following safety and food hygiene standards. Flexibility for varied shifts will help keep the store running smoothly and customers happy.

Qualifications

• Experience in fast-paced retail environments is preferred.
• Attention to detail for order accuracy and product freshness.
• Ability to follow safety and food hygiene standards.

Responsibilities

• Pick and assemble online orders from different temperature zones with accuracy for on-time delivery.
• Pack and label orders, verifying product codes and quantities.
• Ensure product quality, remove damaged items, and maintain clean packing areas.
• Support customers and team operations, handling inquiries and helping resolve issues.
• Adhere to safety, food hygiene, and safety procedures throughout the shift.

Job description

Position Summary...

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and dispense online orders with a strong focus on accuracy, quality, and customer satisfaction, while following safety and food hygiene standards. By helping deliver a seamless online shopping experience, you play an important role in building customer trust and loyalty. This position is well suited for individuals seeking an engaging role in customer service or retail.

What You'll Do

Pick, Pack, and Prepare Customer Orders

Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities, and product codes.

Ensure Product Quality and Order Accuracy

Selects fresh, high-quality products and removes damaged or unsuitable items. Completes all required documentation and labels accurately, including pick slips and shipping labels.

Maintain Efficient and Organized Packing

Packs totes efficiently to make the best use of space while maintaining product quality and safety standards.

Support Customers and Team Operations

Balances fulfillment tasks with positive customer interaction, providing assistance and helping resolve issues when needed.

Follow Safety, Food Hygiene, and Quality Standards

Maintains a clean and safe work area by following food hygiene and safety procedures, cleaning spills promptly, and ensuring totes are clean before use. Operates equipment safely and completes required safety checks. Demonstrates flexibility and contributes ideas to improve processes, productivity, and customer satisfaction.

Flexibility (Availability/Work Schedule)

• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast‑Paced Environment

• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.