Campus Utilities Operator: Master Boiler & Plant Systems

Wake Forest University Pre-College Programs; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Wake Forest University is seeking a skilled technician to monitor and operate high-pressure boiler systems and associated equipment at the Central Heating Plant. The role includes off-hours customer service, incident triage, and routine maintenance to ensure safe, reliable campus utilities.

Responsibilities include monitoring water, steam, and electrical systems; generating reports; and coordinating with Service Technicians. Strong communication and a valid driver's license are required.

Qualifications

• High school graduate with specialized training plus five years related experience.
• Experience with operation and maintenance of steam systems or similar mechanical facilities.
• Ability to practice effective oral communication skills with internal and external customers.
• Valid Driver License with good driving record; must be insurable.

Responsibilities

• Monitor and adjust utility plant equipment (pumps, fans, dampers, motors, burners, etc.) to ensure proper operation.
• Assemble accurate reports documenting plant operation during assigned shift.
• Perform preventive maintenance to keep plant systems in good condition.
• Serve as Campus Facilities Management Customer Service contact during off-hours and dispatch work as needed.
• Attend training as required by management and perform repairs/replacements as needed.

Skills

Customer service

Communication

Computer skills

Driver license

Education

High school diploma + specialized training

5 years related experience

Tools

Computer software

Instrumentation

Job description

Wake Forest University is seeking a skilled technician to monitor and operate high-pressure boiler systems and associated equipment at the Central Heating Plant. The role includes off-hours customer service, incident triage, and routine maintenance to ensure safe, reliable campus utilities.

Responsibilities include monitoring water, steam, and electrical systems; generating reports; and coordinating with Service Technicians. Strong communication and a valid driver's license are required.