Campus Store Team Member - Seasonal (108)

Barnes & Noble Education, Inc.; Grand Rapids (MI); Sur place; USD 12 000 - 16 000; Temps partiel

Avantages offerts par ce poste

DailyPay

Sick time accrual

Employee discounts

401(k) eligibility

Experience gain

Résumé du poste

Barnes & Noble College is seeking a Seasonal Campus Store Team Member to deliver outstanding customer service and support daily store operations. The role emphasizes welcoming shoppers, helping find materials, and maintaining an organized sales floor.

The team member will assist with inventory, merchandising, and quick transactions while upholding the Barnes & Noble College brand and standards.

Qualifications

• Minimum age 18
• Previous retail or customer service experience preferred
• Strong customer service mindset and positive shopping experience
• Good communication and interpersonal skills
• Basic math, keyboarding and data entry skills
• Ability to multitask and adapt to changing store needs
• Dependable, self-motivated and team-oriented

Responsabilités

• Deliver an exceptional customer experience by greeting customers and providing friendly, knowledgeable service.
• Assist customers in locating materials and merchandise to meet their needs.
• Operate the point-of-sale system and accurately process transactions.
• Maintain a clean, organized, and well-stocked sales floor through merchandising and replenishment.
• Support inventory, receiving, order fulfillment and other store operations.
• Develop product knowledge to confidently assist customers with store services and materials.
• Collaborate with teammates to achieve daily priorities in a fast-paced retail environment.
• Contribute to a clean, safe store reflecting the Barnes & Noble College brand.

Connaissances

Retail experience

Customer service

Communication

Interpersonal skills

Math/data entry

Multitasking

Teamwork

Flexibility schedule

Description du poste

Campus Store Team Member (Seasonal)

The Campus Store Team Member is an important part of our vibrant hub of college life and learning. Through exceptional customer service and operational excellence, our team members create welcoming retail experiences that engage students, support faculty, and build alumni loyalty.

Education – It’s in Our DNA

Barnes & Noble College is more than a campus bookstore—we're an integral part of the college experience. Our campus stores serve as vibrant hubs of college life and learning, creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams help elevate lives through education.

Campus Store Team Member (Seasonal)

The Campus Store Team Member is an important part of our vibrant hub of college life and learning. Through exceptional customer service and operational excellence, our team members create welcoming retail experiences that engage students, support faculty, and build alumni loyalty.

Education – It’s in Our DNA

Barnes & Noble College is more than a campus bookstore—we're an integral part of the college experience. Our campus stores serve as vibrant hubs of college life and learning, creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams help elevate lives through education.

The Seasonal Campus Store Team Member plays an important role in delivering an exceptional retail experience while supporting the daily operations of the campus store. Working alongside store leaders and teammates, this role creates a welcoming, customer-focused environment by providing outstanding service, maintaining an organized and well-stocked sales floor, and ensuring customers can easily find the products and services they need. Every interaction helps create a positive shopping experience that reflects the Barnes & Noble College brand.

How You'll Make An Impact

• Deliver an exceptional customer experience by greeting customers, answering questions, and providing friendly, knowledgeable service.
• Assist customers in locating course materials, school supplies, apparel, gifts, convenience items, and other merchandise that best meets their needs.
• Operate the point-of-sale system to accurately process transactions, including cash, credit, and financial aid purchases.
• Maintain a clean, organized, and well-stocked sales floor through merchandising, replenishment, recovery, and housekeeping.
• Support daily store operations by assisting with inventory, receiving merchandise, order fulfillment, and other operational tasks to keep the store customer-ready.
• Develop product knowledge by staying informed about merchandise, promotions, store services, and course materials to confidently assist customers.
• Work collaboratively with teammates to accomplish daily priorities while adapting to changing business needs in a fast-paced retail environment.
• Contribute to a clean, safe, and organized store environment that reflects the Barnes & Noble College brand and delivers an exceptional customer experience.

What You'll Need To Succeed

• Must be at least 18 years of age.
• Previous retail or customer service experience preferred.
• Passion for delivering exceptional customer service and creating a positive shopping experience.
• Strong communication and interpersonal skills with the ability to build positive relationships with customers and teammates.
• Basic math, keyboarding, and data entry skills.
• Ability to multitask, prioritize responsibilities, and adapt to changing business needs in a fast-paced retail environment.
• Dependable, self-motivated, and able to work both independently and as part of a collaborative team.

Ability to work a flexible schedule that may include evenings, weekends, holidays, and peak academic periods and may also have periods of inactivity.

Physical Demands

• Frequent movement throughout the store to access merchandise, assist customers, and support daily operations.
• Routine tasks may involve hanging and/or folding merchandise, stocking shelves, unpacking merchandise received, pulling and packing web orders for customers, pulling and packing merchandise to be returned to vendors, transporting merchandise within the store, assisting with the delivery of course materials to students within the store, completing data entry, or a variety of other physical tasks.
• Ability to remain in a stationary position for periods of time.
• Frequent lifting, carrying, pushing, and pulling of merchandise.
• Occasional reaching, bending, stooping, kneeling, crouching, and climbing ladders.
• May be required to perform routine housekeeping duties, including dusting, mopping, vacuuming, window cleaning, and trash removal.

How We Elevate Our Employees

All hourly employees are eligible for:

• DailyPay earned wage access.
• Sick time accrual from date of hire.
• Generous employee discounts, including course materials and textbooks.
• Potential eligibility to participate in a 401(k) plan after working sufficient hours.
• The opportunity to gain valuable experience.

Seasonal Campus Store Team Members are paid .25¢ per hour above the base of the range shown above.

Our Commitment to Diversity, Equity, & Inclusion

At Barnes & Noble College, we empower everyone. Our mission is to support students, faculty, and schools, serving as a catalyst to meet the evolving needs of the education system and a new generation of students. That starts with fostering an environment for our employees where diversity and individuality is celebrated.

Barnes & Noble College is an Equal Employment Opportunity and Aff…

Barnes & Noble College provides reasonable accommodation to qualified individuals with disabilities throughout the application and employment process. If you need a reasonable accommodation to complete an application or participate in the interview process, please contact [e-mail].