Campus Store Team Member Seasonal

Barnes & Noble Education, Inc.; Cambridge (MA); Presencial; USD 19.000 - 23.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

DailyPay

Sick time

Employee discounts

401(k) eligibility

Seasonal premium

Descripción de la vacante

Barnes & Noble College is seeking Seasonal Campus Store Team Members to deliver an exceptional retail experience on campus. You will assist customers with course materials, maintain a welcoming store, and work with teammates to meet daily goals.

You will operate the POS system, handle transactions, and support inventory and replenishment in a fast-paced environment, including evenings, weekends, and peak academic periods.

Formación

• Previous retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and adapt to a fast-paced environment.
• Basic math, keyboarding, and data entry skills.

Responsabilidades

• Deliver exceptional customer service by greeting customers and answering questions.
• Assist customers with locating course materials and merchandise to meet their needs.
• Operate the POS system to process transactions (cash, credit, and financial aid).
• Maintain a clean, organized, and well-stocked sales floor through merchandising and replenishment.
• Support inventory, receiving merchandise, and order fulfillment as needed.

Conocimientos

Customer service

Communication

Teamwork

Multitasking

Data entry

Cash handling

Herramientas

Point-of-sale system

Descripción del empleo

Campus Store Team Member (Seasonal)The Campus Store Team Member is an important part of our vibrant hub of college life and learning. Through exceptional customer service and operational excellence, our team members create welcoming retail experiences that engage students, support faculty, and build alumni loyalty.Education – It’s in Our DNABarnes & Noble College is more than a campus bookstore—we're an integral part of the college experience. Our campus stores serve as vibrant hubs of college life and learning, creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams help elevate lives through education.The Seasonal Campus Store Team Member plays an important role in delivering an exceptional retail experience while supporting the daily operations of the campus store. Working alongside store leaders and teammates, this role creates a welcoming, customer-focused environment by providing outstanding service, maintaining an organized and well-stocked sales floor, and ensuring customers can easily find the products and services they need. Every interaction helps create a positive shopping experience that reflects the Barnes & Noble College brand.How You'll Make an ImpactDeliver an exceptional customer experience by greeting customers, answering questions, and providing friendly, knowledgeable service.Assist customers in locating course materials, school supplies, apparel, gifts, convenience items, and other merchandise that best meets their needs.Operate the point-of-sale system to accurately process transactions, including cash, credit, and financial aid purchases.Maintain a clean, organized, and well-stocked sales floor through merchandising, replenishment, recovery, and housekeeping.Support daily store operations by assisting with inventory, receiving merchandise, order fulfillment, and other operational tasks to keep the store customer-ready.Develop product knowledge by staying informed about merchandise, promotions, store services, and course materials to confidently assist customers.Work collaboratively with teammates to accomplish daily priorities while adapting to changing business needs in a fast-paced retail environment.Contribute to a clean, safe, and organized store environment that reflects the Barnes & Noble College brand and delivers an exceptional customer experience.What You'll Need to SucceedMust be at least 18 years of age.Previous retail or customer service experience preferred.Passion for delivering exceptional customer service and creating a positive shopping experience.Strong communication and interpersonal skills with the ability to build positive relationships with customers and teammates.Basic math, keyboarding, and data entry skills.Ability to multitask, prioritize responsibilities, and adapt to changing business needs in a fast-paced retail environment.Dependable, self-motivated, and able to work both independently and as part of a collaborative team.Ability to work a flexible schedule that may include evenings, weekends, holidays, and peak academic periods and may also have periods of inactivity.Physical Demands:Frequent movement throughout the store to access merchandise, assist customers, and support daily operations.Routine tasks may involve hanging and/or folding merchandise, stocking shelves, unpacking merchandise received, pulling and packing web orders for customers, pulling and packing merchandise to be returned to vendors, transporting merchandise within the store, assisting with the delivery of course materials to students within the store, completing data entry, or a variety of other physical tasks.Ability to remain in a stationary position for periods of time.Frequent lifting, carrying, pushing, and pulling of merchandise.Occasional reaching, bending, stooping, kneeling, crouching, and climbing ladders.May be required to perform routine housekeeping duties, including dusting, mopping, vacuuming, window cleaning, and trash removal.How We Elevate Our EmployeesAll hourly employees are eligible for:DailyPay earned wage access.Sick time accrual from date of hire.Generous employee discounts, including course materials and textbooks.Potential eligibility to participate in a 401(k) plan after working sufficient hours.The opportunity to gain valuable experience.Seasonal Campus Store Team Members are paid .25¢ per hour above the base of the range shown above.Our Commitment to Diversity, Equity, & InclusionAt Barnes & Noble College, we empower everyone. Our mission is to support students, faculty, and schools, serving as a catalyst to meet the evolving needs of the education system and a new generation of students. That starts with fostering an environment for our employees where diversity and individuality is celebrated.Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.Barnes & Noble College provides reasonable accommodation to qualified individuals with disabilities throughout the application and employment process. If you need a reasonable accommodation to complete an application or participate in the interview process, please contact [e-mail].