Campus Store Team Member (352)

Barnes & Noble Education, Inc.; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

DailyPay

Employee discounts

Sick time accrual

Job summary

Barnes & Noble College in Ohio is seeking a Campus Store Team Member (Temporary) to deliver an exceptional retail experience. You will greet customers, help locate materials, operate the POS, and keep the sales floor organized during peak periods.

This temporary role emphasizes teamwork, adaptability, and customer service, with varied hours and a focus on supporting store operations and education mission. Prior retail or service experience is preferred.

Qualifications

• Previous retail or customer service experience preferred.
• Must be at least 16 years of age.
• Passion for delivering exceptional customer service and creating a positive shopping experience.
• Strong communication and interpersonal skills with the ability to build positive relationships with customers and teammates.
• Basic math, keyboarding, and data entry skills.
• Ability to multitask, prioritize responsibilities, and adapt to changing business needs in a fast-paced retail environment.
• Dependable, self-motivated, and able to work both independently and as part of a collaborative team.

Responsibilities

• Deliver an exceptional customer experience by greeting customers, answering questions, and providing friendly, knowledgeable service.
• Assist customers in locating course materials, school supplies, apparel, gifts, convenience items, and other merchandise that best meets their needs.
• Operate the point-of-sale system to accurately process transactions, including cash, credit, and financial aid purchases.
• Maintain a clean, organized, and well-stocked sales floor through merchandising, replenishment, recovery, and housekeeping.
• Support daily store operations by assisting with inventory, receiving merchandise, order fulfillment, and other operational tasks to keep the store customer-ready.
• Develop product knowledge by staying informed about merchandise, promotions, store services, and course materials to confidently assist customers.
• Work collaboratively with teammates to accomplish daily priorities while adapting to changing business needs in a fast-paced retail environment.
• Contribute to a clean, safe, and organized store environment that reflects the Barnes & Noble College brand and delivers an exceptional customer experience.

Skills

Customer service

Communication

Multitasking

Data entry

Flexibility

Teamwork

Tools

POS system

Job description

Campus Store Team Member (Temporary)

The Campus Store Team Member is an important part of our vibrant hub of college life and learning. Through exceptional customer service and operational excellence, our team members create welcoming retail experiences that engage students, support faculty, and build alumni loyalty.

Education – It’s in Our DNA
Barnes & Noble College is more than a campus bookstore—we're an integral part of the college experience. Our campus stores serve as vibrant hubs of college life and learning, creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams help elevate lives through education.

Campus Store Team Member (Temporary)
The Campus Store Team Member is an important part of our vibrant hub of college life and learning. Through exceptional customer service and operational excellence, our team members create welcoming retail experiences that engage students, support faculty, and build alumni loyalty.Education – It’s in Our DNA
Barnes & Noble College is more than a campus bookstore—we're an integral part of the college experience. Our campus stores serve as vibrant hubs of college life and learning, creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams help elevate lives through education.
The Temporary Campus Store Team Member plays an important role in delivering an exceptional retail experience while supporting the daily operations of the campus store during periods of increased activity. Working alongside store leaders and teammates, this role creates a welcoming, customer-focused environment by providing outstanding service, maintaining an organized and well-stocked sales floor, and ensuring customers can easily find the products and services they need. Every interaction helps create a positive shopping experience that reflects the Barnes & Noble College brand.
Temporary assignments offer varied weekly hours and may last up to 90 days based on business needs.

How You'll Make An Impact

• Deliver an exceptional customer experience by greeting customers, answering questions, and providing friendly, knowledgeable service.
• Assist customers in locating course materials, school supplies, apparel, gifts, convenience items, and other merchandise that best meets their needs.
• Operate the point-of-sale system to accurately process transactions, including cash, credit, and financial aid purchases.
• Maintain a clean, organized, and well-stocked sales floor through merchandising, replenishment, recovery, and housekeeping.
• Support daily store operations by assisting with inventory, receiving merchandise, order fulfillment, and other operational tasks to keep the store customer-ready.
• Develop product knowledge by staying informed about merchandise, promotions, store services, and course materials to confidently assist customers.
• Work collaboratively with teammates to accomplish daily priorities while adapting to changing business needs in a fast-paced retail environment.
• Contribute to a clean, safe, and organized store environment that reflects the Barnes & Noble College brand and delivers an exceptional customer experience.

What You'll Need To Succeed

• Must be at least 16 years of age (minimum age in California locations is 18).
• Previous retail or customer service experience preferred.
• Passion for delivering exceptional customer service and creating a positive shopping experience.
• Strong communication and interpersonal skills with the ability to build positive relationships with customers and teammates.
• Basic math, keyboarding, and data entry skills.
• Ability to multitask, prioritize responsibilities, and adapt to changing business needs in a fast-paced retail environment.
• Dependable, self-motivated, and able to work both independently and as part of a collaborative team.
• Ability to work a flexible schedule throughout the temporary assignment based on business needs.

Physical Demands

• Frequent movement throughout the store to access and transport merchandise, assist customers, and support daily operations.
• Routine tasks may involve hanging and/or folding merchandise, stocking shelves, unpacking merchandise received, pulling and packing web orders for customers, pulling and packing merchandise to be returned to vendors, transporting merchandise within the store, assisting with the delivery of course materials to students within the store, completing data entry, or a variety of other physical tasks.
• Ability to remain in a stationary position for periods of time.
• Frequent lifting, carrying, pushing, and pulling of merchandise.
• Occasional reaching, bending, stooping, kneeling, crouching, and climbing ladders.
• May be required to perform routine housekeeping duties, including dusting, mopping, vacuuming, window cleaning, and trash removal.

How We Elevate Our Employees

All hourly employees are eligible for:

• DailyPay earned wage access.
• Sick time accrual from date of hire.
• Generous employee discounts, including course materials and textbooks.
• The opportunity to gain valuable experience.

Temporary Campus Store Team Members are hired at the base rate of the range shown above.

Our Commitment to Diversity, Equity, & Inclusion

At Barnes & Noble College, we empower everyone. Our mission is to support students, faculty, and schools, serving as a catalyst to meet the evolving needs of the education system and a new generation of students. That starts with fostering an environment for our employees where diversity and individuality is celebrated.

Barnes & Noble College is an Equal Employment Opportunity and Aff…