Campus Shuttle Safety & Customer Service Driver

Vanderbilt; Nashville (TN); On-site; USD 25,000 - 33,000; Full time

Job summary

Vanderbilt University in Nashville seeks reliable Transportation Drivers to support campus shuttle operations. You will operate university-owned buses on scheduled routes, ensuring safe and timely transportation for students, faculty, staff, medical personnel, and visitors.

This role covers daytime and evening shifts, weekends/holidays, and requires strong customer service, professional conduct, and the ability to handle ADA-related needs and feedback to improve efficiency.

Qualifications

• Must be at least 21 years old.
• Valid driver's license with experience driving large passenger vehicles.
• Ability to work daytime and evening shifts, including weekends and holidays.
• Strong customer service and communication skills.
• Ability to remain calm and professional in a fast-paced environment.

Responsibilities

• Safely operate university-owned shuttle buses and transportation vehicles along scheduled routes.
• Provide exceptional customer service, greeting passengers and assisting those with mobility needs.
• Adhere to all federal, state, and local traffic regulations, as well as Vanderbilt University transportation policies.
• Conduct pre-trip and post-trip vehicle inspections, reporting any mechanical or safety concerns promptly.
• Maintain shuttle cleanliness, including interior and exterior appearance.
• Complete required logs, incident reports, and daily documentation accurately and on time.
• Monitor passenger counts and provide feedback on route efficiency and service needs.
• Support special events, peak-service days, and university activities as assigned.
• Work collaboratively with dispatch, supervisors, and fellow drivers to maintain reliable service operations.

Skills

Customer service

Safety-conscious

Communication

Punctual

Education

High school diploma

Tools

Wheelchair securement systems

ADA-accessible vehicles

Vehicle inspection tools

Job description

Vanderbilt University in Nashville seeks reliable Transportation Drivers to support campus shuttle operations. You will operate university-owned buses on scheduled routes, ensuring safe and timely transportation for students, faculty, staff, medical personnel, and visitors.

This role covers daytime and evening shifts, weekends/holidays, and requires strong customer service, professional conduct, and the ability to handle ADA-related needs and feedback to improve efficiency.