Campus Safety Manager

Washington State Convention Center; Seattle (WA); On-site; USD 102,000 - 152,000; Full time

Benefits offered by this job

Pay based on experience

Vacation days

Paid holidays

Medical, dental and vision insurance

Life insurance

457(b) retirement savings plan

Transportation and parking benefits

Disability accommodations

Job summary

Seattle Convention Center is seeking a Campus Safety Manager to oversee security and public safety for clients, guests, staff, and properties. The role includes managing C-STAR operations, incident command, and supervising security staff in a dynamic venue environment.

Minimum qualifications include a 4-year degree in Criminal Justice or related field (or equivalent), 3 years in security with supervisory experience, and CPR/AED/First Aid with MOAB certification within 6 months.

Qualifications

• Bachelor’s degree in Criminal Justice, Public Safety, or related field; or equivalent combination of education and experience.
• Three (3) years of progressively responsible experience in security, public safety, or related operations, including at least one (1) year of supervisory or management experience.
• Ability to supervise staff and coordinate security operations in a complex facility, public venue, or multi-department environment.
• Valid CPR, AED, First Aid, and MOAB certification required within six (6) months of employment.
• Ability to work evenings, weekends, and extended hours as required by events or emergency situations.
• Equivalent combinations of education and experience may be considered.

Responsibilities

• Supervises daily C-STAR operations and supports coordinators.
• Leads Safety Coordinators and manages the incident command center.
• Collaborates with SCC departments, Seattle Police, Seattle Fire, Visit Seattle, and partners.
• Develops and enforces SOPs, policies, and training.
• Responds to emergencies and coordinates public safety during events.
• Maintains equipment, security systems, and budget oversight.

Skills

Supervisory experience

Public safety operations

Emergency management

Evening/weekend availability

Education

Bachelor’s degree in Criminal Justice

Equivalent combinations of education and experience

Tools

CCTV software and equipment

Access control systems

Fire/Life/Safety systems

Job description

Contact information

• Location 705 PIKE STREET,Seattle, WA, 98101-2310,United States
• Base Pay $101,555.00 - $152,333.00 / Year
• Employee Type Exempt - FT
• Required Degree 4 Year Degree
• Manage Others Yes

Description

About SCC

Most people are familiar with the Seattle Convention Center (SCC) because we host a large variety of meetings, events, and conventions. That is the primary role we play – the Center provides a venue in which people gather from around the region, the nation and the world to share ideas, celebrate and learn.

But our role goes well beyond that. The Center has a longstanding commitment to positively impact the lives of those in our region and beyond, advancing the common good. The legacy of our civic actions for the community holds as true today as it began over three decades ago. Read more about our Community Impact here .

Employees are the heartbeat of this extraordinary service culture and contribute to our collective success in the vibrant core of downtown Seattle.

Position Summary

The Campus Safety Manager position at the Seattle Convention Center (SCC) is r esponsible for the management of the security and safety of the clients, guests, staff , and visitors of the SCC facility , and surrounding exterior areas inclusive of equipment and Convention Center property. This individual will manage the C-STAR customer service support and the incident command center as well as s upervise the security staff when the Security Manager is unavailable or absent . The position w ork s closely with all SCC departments, Seattle Police Department, Seattle Fire Department, Visit Seattle, Downtown Seattle Association, clients, area hotels , and other relevant international, federal, state and local law enforcement/security related agencies

Essential Duties and Responsibilities include the following . Other duties may be assigned.

• Carries out supervisory responsibilities in accordance with the organization's mission, vision, values, policies, and applicable laws.
• Customer-focused, team player who c an effectively lead a team with a positive attitude in accordance with SCC’s Quality Service Program .
• Manage s daily C-STAR operations by providing support to Public Information Specialists and S afety Coordinators .
• Supports Executive Director of Emergency Management with C-STAR outreach opportunities.
• Manages the c ollaborat ion of C-STAR with community , city, and client partners to enhance safety, security and clean liness at the SCC and surrounding neighborhood . This includes participating in client, community partner, and city meetings , training exercises, and other events .
• Administers Security & Public Safety and C-STAR related policies, rules, and procedures and directs subordinates in carrying out day-to-day related duties.
• When activated, provides m id-level m anage ment support for the C-STAR incident command center with clients and city partners .
• Routinely assess opportunities of the C-STAR facility operations in c oordination with the Executive Director of Emergency Management and implement improvements and changes to the objectives and operation al functions .
• In collaboration with SCC departments and Executive Director of Emergency Management, identify cost effective and sustainable C-STAR safety & security technology needs, including overseeing daily main tenance.
• Assist with the development, implementation, maintenance, and training on all SCC emergency and standard operation procedures (SOP’s) , health and safety programs, and C- STAR policies .
• Assists in the maintenance of effective staffing levels of Safety Coordinators, in coordination with Human Resources , by interviewing, hiring, and evaluating training during the probationary period .
• Responsible for the development of team through leadership, training, coaching, mentoring, and recognition.
• Responsible for department schedule , allocated hours , and use of overtime .
• Responds to and/or assists the team in responding to emergency calls for service and acts as the SCC management representative when applicable.
• Adjusts work schedule to support business needs ; r esponds to email, text, or phone calls when not at work as needed .
• A dheres to the Labor Agreement between the SCC and our associated Labor Council, including all related practices, documents, and – when needed – disciplinary actions. Consults with appropriate internal staff concerning the interpretation and implementation of the Agreement .
• Thoroughly document and immediately report all accidents, incidents, and any other relevant public safety and/or security issue or circumstance to appropriate SCC departments and work groups .
• Maintains appropriate levels of confidentiality when working with sensitive or confidential information and/or documents.
• Supports internal SCC investigations when requested and documents findings.
• Is a member of the SCC Safety Committee and Emergency Response Team. Assist in the development, implementation, and maintenance of department standard operating procedure, policies, and training in coordination with the Executive Director of Emergency Management.
• Perform other duties, tasks and projects as assigned by the Executive Director of Emergency Management.
• Maintain s working knowledge of all SCC Fire/Life/Safety systems, Security systems , and emergency equipment in order to diagnose issues and coordinate repairs with appropriate service providers .
• Assist in the maintenance of proper inventory of department equipment , uniforms, and operating supplies.
• Supports the oversight of department expenses related to repairs, uniforms, and equipment, reporting any overages to the planned budget to the Executive Director of Emergency Management .
• P rior to, during , and following events, works in conjunction with other departments, clients , and client contractors related to public safety and event security needs .
• M aintains working knowledge of all event-related security and safety vendors and contracts.
• Collaborates with Event Services Director and Managers to provide safety services for SCC clients.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands and arms to reach, handle, or feel; talk or hear; and taste or smell. The employee is frequently required to stand, walk, sit, and climb or balance. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may encounter people who have mental health disorders, drug use/addiction, and or other circumstances that cause them to act erratically or threatening . The employee is occasionally exposed to biohazards such as exposed needles, bodily fluids, or refuse, as well as, moving mechanical parts; high places; fumes or normal airborne particles; toxic or caustic chemicals; confined spaces; wetness; slippery surfaces; and outside weather conditions. The noise level in the work environment is usually moderate .

Minimum Qualifications:

Bachelor’s degree in Criminal Justice , Public Safety, or related field; or equivalent combination of education and experience.

Three (3) years of progressively responsible experience in security, public safety, or related operations, including at least one (1) year of supervisory or management experience.

Ability to supervise staff and coordinate security operations in a complex facility, public venue, or multi-department environment.

Valid CPR, AED, First Aid, and MOAB certification required within six (6) months of employment.

Ability to work evenings, weekends, and extended hours as required by events or emergency situations.

*Equivalent combinations of education and experience may be considered.

Preferred Qualifications:

Four (4) or more years of experience in a public safety, security, or related management role.

Experience working in a convention center, arena, stadium, campus, or similar public assembly facility.

Experience supervising union-represented employees, including knowledge of disciplinary processes.

Experience related to maintaining Fire/Life/Safety systems, CCTV s oftware and equipment, and access control systems.

Benefits Highlights:

• Pay: $101,555 - $152,333 yearbased on experience and qualifications.
• Paid Leave benefits
• Vacation ( 12 days in first year)
• Paid holidays (11 set by SCC, 2 personal)
• Medical, dental and vision insurance
• Life insurance
• 457(b) retirement savings plan
• Subsidized transportation and parking benefits
• Disability Accommodations and Equal Employment Opportunity

Seattle Convention Center is committed to the policy of equal employment opportunity and nondiscrimination on the basis of race, creed, color, national origin, sex, marital status, sexual preference, orientation, gender identity, genetic information, pregnancy, age, religion, veteran status, military status, disability, or any other status protected by law.