Campus Retail Associate – Textbooks, Apparel & Mail Hub

Valore Campus; Bourbonnais (IL); On-site; USD 18,000 - 23,000; Part time

Job summary

Olivet Nazarene University is seeking a dependable Retail Associate for the Olivet Bookstore/Mail Hub & Spirit Store. This part-time, hourly role supports textbook rental operations and assists with apparel, merchandise, and campus services.

Weekend availability is required in a fast-paced, student-centered environment. You will handle stocking, processing, and customer service activities, maintain organized shelves, and help with mail hub tasks while contributing to a welcoming campus store

Qualifications

• Previous customer service experience required.
• Previous retail experience required.
• Strong communication and interpersonal skills.
• Positive, professional attitude and a willingness to help others.
• Ability to work effectively as part of a team.
• Strong attention to detail and commitment to cleanliness and organization.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Dependable and able to follow directions.
• Must be available to work weekends.
• Ability to work independently when needed.

Responsibilities

• Provide friendly, helpful, and professional customer service to students, faculty, staff, and campus visitors.
• Assist customers with textbooks, apparel, merchandise, mail services, and general store questions.
• Process customer purchases and assist with customer pickup orders.
• Maintain a positive and welcoming store environment.
• Support general store operations and assist team members as needed.
• Receive, sort, stock, and organize textbooks and course materials.
• Pull and stage textbook rental orders for customer pickup.
• Assist with textbook rental processing, returns, and inventory organization.
• Assist with Mail Hub operations, including organizing and handling packages.
• Maintain accurate shelving and organization of textbooks and other merchandise.
• Organize and maintain customer pickup orders for easy retrieval.
• Restock textbooks, apparel, merchandise, shopping bags, receipt paper, barcode labels, and other store supplies.
• Organize and restock clothing returns and merchandise.
• Keep displays, clothing racks, shelving, and merchandise areas neat and visually appealing.
• Maintain organization of hangers, clothing racks, and other store areas.
• Ensure registers and workstations remain stocked and organized.
• Help maintain a safe, clean, and well-organized environment for customers and staff.
• Clean and sanitize workstations, counters, door handles, phones, credit card machines, and signature pads.
• Clean the breakroom and designated areas as needed.
• Empty trash bins and ensure waste is disposed of properly.
• Clean store walkways and maintain a neat overall store appearance.
• Assist with other cleaning and maintenance duties as needed.

Skills

Customer service

Retail experience

Communication

Teamwork

Attention to detail

Weekend availability

Time management

Dependability

Job description

Olivet Nazarene University is seeking a dependable Retail Associate for the Olivet Bookstore/Mail Hub & Spirit Store. This part-time, hourly role supports textbook rental operations and assists with apparel, merchandise, and campus services.

Weekend availability is required in a fast-paced, student-centered environment. You will handle stocking, processing, and customer service activities, maintain organized shelves, and help with mail hub tasks while contributing to a welcoming campus store