Campus Operations Coordinator

The Chicago School of Professional Psychology; Chicago (IL); On-site; USD 30,000 - 33,000; Full time

Job summary

The Chicago School of Professional Psychology is seeking a Campus Operations Coordinator to maintain a functional, prepared campus environment and support campus community operations. You will help with proactive facilities coordination, vendor oversight, inventory management, and event-related setups.

Join a collaborative team that ensures smooth daily operations, including openings, closings, mail handling, and student/faculty support.

Qualifications

• High school diploma or GED required.
• 1+ years of facilities or operational support experience.
• Strong interpersonal and communication skills.
• Strong organizational and documentation skills.
• Ability to manage multiple operational priorities simultaneously.
• Proficiency with Microsoft Office and facilities ticketing systems.
• Valid U.S. Driver’s License.
• Availability to work evenings and weekends.
• Ability to lift, push, and pull approximately 50 pounds.

Responsibilities

• Support daily operational workflows to ensure classrooms, offices, and shared spaces are prepared, functional, and aligned with campus standards.
• Perform opening and closing procedures, verifying building readiness, safety systems, space conditions, and ensuring all areas are secured.
• Maintain a visible campus presence to monitor conditions, identify operational issues, and ensure a clean and safe environment.
• Support office moves, furniture reconfigurations, classroom setups and event-related setups or breakdowns.
• Crosstrain on welcome desk workflows to maintain service continuity and coverage during peak periods or absences.
• Manage incoming and outgoing deliveries, mail, and shipments, ensuring accurate sorting, documentation, and timely distribution.
• Create and update ID cards for faculty, staff, and students in accordance with access protocols.
• Monitor and replenish inventory for classrooms, offices, kitchens, and shared spaces, ensuring supplies are organized and available.
• Submit, track, and follow up on work orders for maintenance, custodial, and facilities needs; verify completion and communicate updates to stakeholders.
• Support onsite vendors and contractors by coordinating access and ensuring work meets campus standards.
• Monitor and respond to the campus operations inbox, addressing operational inquiries from students, faculty, and staff.
• Collaborate with the Chicago Operations team, Facilities, IT, Academic Departments, Student Services, and others to ensure coordinated and timely support.
• Assist with the onboarding and training of student workers.
• Execute campus emergency procedures as trained and assist with evacuations, safety drills, and maintenance of emergency supplies.

Skills

Interpersonal skills

Organizational skills

Communication skills

Microsoft Office

Facilities ticketing systems

Education

High school diploma or GED

Associate or bachelor’s degree

Tools

Microsoft Office

Facilities ticketing systems

Job description

Job Description:

ABOUT THE CHICAGO SCHOOL

The Chicago School educates the next generation of change-makers in innovative theory and culturally competent practice to strengthen the integrated health of individuals, organizations, and communities. We enroll over 6,000 students across 40+ academic programs culminating in a bachelor’s, master’s, or doctoral degree or a professional certificate, and our unique approach to impact-focused education has made us a leading nonprofit university for more than 40 years.

As an employee at The Chicago School, you can become a member of a university community committed to true inclusion and equity. At The Chicago School, we celebrate individuals of all backgrounds and identities for who they are and what they can contribute. We take pride in hiring and retaining the most dynamic, talented, and passionate professionals who will help us continue to innovate for decades to come.

POSITION SUMMARY

The Chicago School is seeking a Campus Operations Coordinator to play a key role in maintaining a campus environment that is functional, prepared, and ready to support our campus community.

The Campus Services Coordinator is a member of the Chicago Campus Operations team, which oversees the daily service, space, and facility operations that keep the campus running smoothly. In this role, you will help maintain operational readiness through proactive facilities coordination, vendor oversight, inventory management, and logistical support.

Campus Operations functions as a collaborative team grounded in shared ownership. While each role has a primary focus, we work closely together and step in where needed to ensure a seamless campus experience particularly during peak periods, major events, or times of increased operational demand.

Our campus operates seven days per week with extended evening hours. The schedule for this role is Wednesday – Sunday, 12pm-8pm.

PRINCIPAL DUTIES

Daily Operations

• Support daily operational workflows to ensure classrooms, offices, and shared spaces are prepared, functional, and aligned with campus standards.

• Perform opening and closing procedures, verifying building readiness, safety systems, space conditions, and ensuring all areas are secured.

• Maintain a visible campus presence to monitor conditions, identify operational issues, and ensure a clean and safe environment.

• Support office moves, furniture reconfigurations, classroom setups and event-related setups or breakdowns.

• Crosstrain on welcome desk workflows to maintain service continuity and coverage during peak periods or absences.

• Manage incoming and outgoing deliveries, mail, and shipments, ensuring accurate sorting, documentation, and timely distribution.

• Create and update ID cards for faculty, staff, and students in accordance with access protocols.

• Monitor and replenish inventory for classrooms, offices, kitchens, and shared spaces, ensuring supplies are organized and available.

Team and Campus Support

• Submit, track, and follow up on work orders for maintenance, custodial, and facilities needs; verify completion and communicate updates to stakeholders.

• Support onsite vendors and contractors by coordinating access and ensuring work meets campus standards.

• Monitor and respond to the campus operations inbox, addressing operational inquiries from students, faculty, and staff.

• Collaborate with the Chicago Operations team, Facilities, IT, Academic Departments, Student Services, and others to ensure coordinated and timely support.

• Assist with the onboarding and training of student workers.

• Execute campus emergency procedures as trained and assist with evacuations, safety drills, and maintenance of emergency supplies.

BASIC QUALIFICATIONS

• High school diploma or GED.

• 1+ years of facilities or operational support experience.

• Strong interpersonal and communication skills.

• Strong organizational and documentation skills.

• Ability to manage multiple operational priorities simultaneously.

• Proficiency with Microsoft Office and facilities ticketing systems.

• Valid U.S. Driver’s License.

• Proficiency with Microsoft Office.

• Availability to work evenings and weekends.

• Ability to lift, push, and pull approximately 50 pounds.

PREFERRED QUALIFICATIONS

• Associate or bachelor’s degree.

• Experience in facilities coordination, logistics, or higher education operations.

• Experience working in a fast-paced, service-oriented environment.

Compensation & Benefits

This opportunity is budgeted at $$22-$24 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement,

The Chicago School is an Equal Opportunity Employer.

Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.