Campus Library Tech & AV Support Specialist

Berklee College of Music; Boston (MA); On-site; USD 22,000 - 26,000; Part time

Job summary

Berklee College of Music is seeking a Library Technology Support Assistant to provide technical support for library computers, software, and audiovisual equipment, including troubleshooting, maintenance, and event setup. The role supports the efficient operation of library facilities and computer labs, assisting with installations, updates, maintaining equipment, and supporting events with AV systems.

Hourly rate is $16.97. Hiring Manager: Youn Choi.

Qualifications

• Strong knowledge of MacOS.
• Proficiency with audiovisual equipment and event setup.
• Excellent problem-solving, organizational, and time-management skills.
• Current Berklee student in good standing.

Responsibilities

• Troubleshoot and resolve technical issues for library computers and audiovisual equipment.
• Submit, track, and document support tickets with detailed records.
• Assist with hardware/software installations, updates, and routine maintenance.
• Set up, operate, and provide technical support for audiovisual equipment at events.
• Help develop training materials for computer use and troubleshooting.

Skills

MacOS knowledge

Audiovisual equipment

Problem solving

Organizational skills

Time management

Job description

Berklee College of Music is seeking a Library Technology Support Assistant to provide technical support for library computers, software, and audiovisual equipment, including troubleshooting, maintenance, and event setup. The role supports the efficient operation of library facilities and computer labs, assisting with installations, updates, maintaining equipment, and supporting events with AV systems.

Hourly rate is $16.97. Hiring Manager: Youn Choi.