Campus Food Service Supervisor – Lead & Elevate Customer Experience

Aramark; Fayetteville (NC); On-site; USD 38,000 - 48,000; Full time

Job summary

Aramark at Fayetteville State University in Fayetteville, NC is seeking a Supervisor to oversee the food service operation, train staff, and ensure quality and safety across daily activities.

The role requires leadership, teamwork, and strong organizational skills to manage prep, service, inventory, and brand standards in a fast-paced environment. You will coach staff and maintain excellent customer service while upholding safety policies.

Qualifications

• Experience as a supervisor in a related role preferred.
• Prior experience in the food and hospitality industry required.
• Ability to work in a fast-paced environment and promote teamwork.
• Strong leadership, time management, organizational, and multi-tasking skills.
• Basic computer skills and ability to quickly learn new technology systems.

Responsibilities

• Oversee setup, breakdown, and sanitation of workstations.
• Supervise the cooking and preparation of food items for the day according to recipes and brand requirements.
• Ensure that food items are stored in a safe, organized, and hazard-free environment.
• Maintain accurate inventory according to departmental policies and procedures.
• Delegate tasks to employees as necessary.
• Provide ongoing coaching and performance feedback to staff members.
• Assist managers with employee counselling sessions, timekeeping, and maintaining up-to-date contact information.
• Train and mentor other food service workers.
• Maintains excellent customer service and positive demeanor towards guests, customers, clients, and co-workers.
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation.
• Maintain communication with staff (including the central office staff, e-mail, phone calls, inter-office mail, etc)

Skills

Leadership

Time management

Teamwork

Organizational skills

Multitasking

Communication

Problem solving

Computer skills

Job description

Aramark at Fayetteville State University in Fayetteville, NC is seeking a Supervisor to oversee the food service operation, train staff, and ensure quality and safety across daily activities.

The role requires leadership, teamwork, and strong organizational skills to manage prep, service, inventory, and brand standards in a fast-paced environment. You will coach staff and maintain excellent customer service while upholding safety policies.