Campus Ambassador

Georgia State University; Atlanta (GA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Leadership experience

Collaboration with officers

Safety initiatives

Resume-building experience

Flexible scheduling

Job summary

Georgia State University is seeking a Campus Ambassador on the Atlanta Campus to help create a welcoming first impression and assist the campus community with safety and information needs. The role supports safety teams and facilities by sharing resources, guiding visitors, and promoting programs.

The position emphasizes engagement with students and staff, reporting safety concerns, and representing the department at events with a flexible schedule.

Qualifications

• Bachelor’s degree OR high school diploma or GED and four years of customer service, administrative or office experience; or a combination of education and related experience.

Responsibilities

• Welcome and assist students, faculty, staff, and visitors to create a positive first impression of GSU.
• Provide wayfinding support, answer questions, and direct community members to appropriate campus resources.
• Promote GSUPD programs such as safety escorts, Panther’s Live-Safe App, emergency phones, and crime-prevention initiatives.
• Share safety tips and event information through approved social media and outreach channels.
• Represent GSUPD at orientations, campus fairs, events, and student organization meetings.
• Gather student feedback on safety concerns and communicate insights to GSUPD leadership.
• Provide resources and support to the unhoused community as needed.
• Identify and report low-level risks, hazards, or public nuisances that may impact campus safety or experience.

Skills

Strong communication

Interpersonal skills

Customer service

Professional demeanor

Social media for events

Education

Bachelor's degree

Job description

Job Description

Description

Description :

Campus Ambassador

Georgia State University Police Department

Atlanta Campus

The mission of the Campus Ambassador program is: “To create an inviting first impression of the Georgia State campus by providing excellent customer service and wayfinding to students, faculty, staff, and visitors. As the eyes and ears for our safety and facilities teams, we strive to be the first to identify and assist with low-level risks, hazards, and public nuisances that diminish Georgia State’s campus experience.”

Campus Ambassadors help GSUPD advance its goal of maintaining a safe, welcoming, and well-informed campus community while promoting a culture of community-oriented safety and engagement.

Campus Ambassadors enhance campus safety, awareness, and accessibility by providing guidance, information, and support to the campus community while acting as proactive liaisons for safety and facilities teams.

Key Responsibilities

• Welcome and assist students, faculty, staff, and visitors to create a positive first impression of GSU.
• Provide wayfinding support, answer questions, and direct community members to appropriate campus resources.
• Promote GSUPD programs such as safety escorts, Panther’s Live-Safe App, emergency phones, and crime-prevention initiatives.
• Share safety tips and event information through approved social media and outreach channels.
• Represent GSUPD at orientations, campus fairs, events, and student organization meetings.
• Gather student feedback on safety concerns and communicate insights to GSUPD leadership.
• Provide resources and support to the unhoused community as needed.
• Safety & Incident Support
• Identify and report low-level risks, hazards, or public nuisances that may impact campus safety or experience.
• Immediately report any accidents, incidents, or safety concerns to the appropriate dispatcher.
• Assist with fire drills, traffic control, and public safety awareness efforts.
• Assist with planning, coordinating, and promoting safety workshops, events, and awareness campaigns.
• Operations & Field Activity
• Maintain all assigned daily logs accurately and consistently.
• Stand and walk for extended periods while conducting campus patrols, safety escorts, or engagement activities.
• Work outdoors in all weather conditions, including heat, rain, snow, or cold.
• Assist with basic light maintenance tasks such as debris pickup, trash removal, and minor campus tidying needs.
• Positions within this classification are required to lift to 30 lbs. and bend, stoop, and twist.
• Knowledge and ability to understand and accurately apply laws, rules, regulations, and policies.
• Must be able to operate efficiently and effectively in a fast-paced, changing environment.

Disclaimer : This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee’s direct supervisor.

Qualifications

Minimum Requirements:

• Bachelor’s degree OR high school diploma or GED and four years of customer service, administrative or office experience; or a combination of education and related experience.

Preferred Qualifications

• Strong communication, interpersonal, and customer service skills
• Ability to engage professionally with diverse student groups and campus visitors
• Responsible, reliable, and professional demeanor
• Interest in campus safety, public service, or student engagement
• Social media experience for event promotion (preferred)

Benefits

• Leadership and community engagement experience
• Direct collaboration with GSUPD officers and campus safety professionals
• Opportunities to support meaningful campus safety and awareness initiatives
• Resume-building experience in public service, outreach, and communication
• Flexible scheduling designed for student engagement

College/Business Unit

Police/Security Services

Department : Police

Location

Atlanta Campus

Shift : Varies

Salary : $39,200 - $47,100

Pay Grade : 10

FLSA Status : Non-Exempt

Job Type : Full Time (Benefits Eligible)

Job Posting

09/30/26, 7:39:41 PM

Closing Date : 10/15/26, 3:59:00 AM

Georgia State University Values COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better place INTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents USG Core Value Statement The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity Georgia State University is an equal opportunity employer with regard to veterans and individuals with disabilities and prohibits discrimination on the basis of an individual’s race, color, religion, sex, national origin, age, disability,, genetic information, or protected veteran status. Background Check Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record. Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students' and employees' safety and security. It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office.

Please note, Georgia State University’s career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.

Georgia State University prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status.