Camping Ticketing Supervisor - The Gorge Amp.

Live Nation Worldwide, Inc.; George (WA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Healthcare

Vacation

Retirement benefits

Student loan repayment

Tuition reimbursement

Caregiver leave

Roadie Babies

Employee ticketing program

Free concert tickets

Dog-friendly offices

Progressive benefits

Job summary

Live Nation Worldwide, Inc. is seeking a Camping Ticketing Supervisor to oversee campground ticketing operations and lead a team of ticket takers. You will ensure smooth event operations, maintain high guest service standards, and coordinate with Camping Management on staffing and safety protocols.

As a CTS you will train staff, manage schedules, enforce campground policies, and support management in daily duties to ensure a positive guest experience during shows and events.

Responsibilities

• Direct and supervise ticket takers and other employees performing similar services as directed.
• Provide customer services by greeting and assisting customers and responding to customer inquiries and complaints.
• On an ongoing basis lead and train staff to include assisting in staffing positions to ensure that all staff members are well‑informed on event specific details.
• Ensure staff is receiving breaks.
• Assist management to ensure compliance with all Campground policies and procedures to include all safety regulations.
• Oversee productivity and work assignments of the ticket taker and remain in communication with Camping Management regarding any challenges and the status of all assignments prior to the conclusion of the shift.
• Assign and schedule team members to specific duties.
• Other duties as assigned by Camping Management.

Job description

Job Summary

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The JOB

We are currently looking for Camping Ticketing Supervisor (CTS). The CTS will oversee the ticketing operations within the Campground.

WHAT THIS ROLE WILL DO

• Direct and supervise ticket takers and other employees performing similar services as directed.
• Provide customer services by greeting and assisting customers and responding to customer inquiries and complaints.
• On an ongoing basis lead and train staff to include assisting in staffing positions to ensure that all staff members are well‑informed on event specific details.
• Ensure staff is receiving breaks.
• Assist management to ensure compliance with all Campground policies and procedures to include all safety regulations.
• Oversee productivity and work assignments of the ticket taker and remain in communication with Camping Management regarding any challenges and the status of all assignments prior to the conclusion of the shift.
• Assign and schedule team members to specific duties.
• Other duties as assigned by Camping Management.

WHAT THIS PERSON WILL BRING

• High School Diploma or equivalent.
• Must be willing to be present on as needed to fulfill all job requirements – including but not limited to all show days as well as the days leading up to and post show.
• Requires excellent communication skills, both verbally and written.
• Exhibits strong problem‑solving skills in long term and immediate situations.
• Ability to perform all job duties and responsibilities.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of local ordinances and consistent with similar and/or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case‑by‑case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Compensation and Benefits

• The expected compensation for this position is: $18.40 USD - $23.00 USD Hourly. Pay is based on a number of factors including market location, qualifications, skills, and experience.
• Generous vacation
• Healthcare
• Retirement benefits
• Student loan repayment
• Tuition reimbursement
• Six months of paid caregiver leave for new parents
• Perks like Roadie Babies helping new parents care for their babies on work trips
• Access to free live events through our exclusive employee ticketing program
• Free concert tickets
• Dog-friendly offices
• Progressive benefits

Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world‑class teams specialize in all aspects of the live entertainment industry, from ground‑breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.