Campground Safety Ranger & Guest Experience Lead

Equity LifeStyle Properties; Descanso (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties in Descanso, California, is seeking a Campground Ranger to patrol the campground, enforce rules, and ensure guest safety. The role involves authorizing access, taking reservations, and performing store transactions while prioritizing guest happiness.

The ideal candidate has a high school diploma, client-facing skills, and the ability to stay calm in stressful situations. Weekend and holiday work is required, with on-site responsibilities and on-call emergency duties.

Qualifications

• High school diploma or equivalent.
• Basic reading, writing and math skills.
• Ability to thrive in a collaborative team environment.
• Ability to assess situations and exercise quick judgment.
• Excellent customer service and communications skills.
• RV environment or security experience is a plus.
• Valid driver’s license and current auto insurance.
• Weekend and holiday availability.

Responsibilities

• Patrol campground and enforce rules to ensure guest safety.
• Answer questions and assist guests with needs and concerns.
• Monitor the property and ensure it is secured.
• Check campground gate access and validate eligibility.
• Perform on-call emergency service as required.
• Take reservations, check guests in/out and sell day passes and items.
• Coordinate with law enforcement if necessary.

Skills

Customer service

Communication

Team collaboration

Decision making

Patience under stress

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties in Descanso, California, is seeking a Campground Ranger to patrol the campground, enforce rules, and ensure guest safety. The role involves authorizing access, taking reservations, and performing store transactions while prioritizing guest happiness.

The ideal candidate has a high school diploma, client-facing skills, and the ability to stay calm in stressful situations. Weekend and holiday work is required, with on-site responsibilities and on-call emergency duties.