Camp Host at Cumberland

Outdoor Recreation Hospitality; United States; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health benefits

Job summary

A national campground operation in the United States is seeking a Camp Host to ensure an enjoyable recreational experience for visitors. This role involves providing exceptional customer service, maintaining cleanliness of facilities, and handling administrative tasks. Applicants should possess strong customer service skills, be able to perform manual labor, and work a flexible schedule that may include evenings and weekends. Eligible employees will receive health benefits.

Qualifications

• Enjoy working amidst extensive public contact.
• Must handle cleaning and sanitizing with various agents.
• Work with minimal supervision and follow instructions.

Responsibilities

• Provide excellent customer service to visitors.
• Maintain campground facilities and grounds.
• Register campers and handle fee collection.

Skills

Customer service skills

Verbal and written communication skills

Job description

Overview

Title: Camp Host
Reports To: General Manager
Department: Operations

Summary: The Campground Host position is frequently filled by two people but may be an individual role in certain locations. The primary objective is to provide a quality recreational experience for visitors within areas operated by the Company. The Campground Host will implement nearly all operational tasks required within their assigned campground or area.

Responsibilities

• Demonstrates courteousness and displays a helpful attitude to all visitors; provides excellent customer service by educating the public on the rules and regulations of the recreation area.
• Performs certain administrative tasks, including basic recordkeeping and fee collection.
• Maintains facilities and grounds, including cleaning, sanitizing and stocking of restrooms, emptying trash containers and replacing the liners, cleaning roadways and trails, cleaning campsites, picnic tables, fire rings, grills, and disposing of ashes.
• Rakes and grooms’ sites and public areas, maintains a litter-free facility, picks up micro-trash such as bottle caps and cigarette butts, maintains outlying areas such as trails, outposts, and rental cabins.
• Maintains a good working relationship with fellow employees, governmental agency representatives, and the visiting public.
• Registers campers, collects fees, and sells certain retail items such as firewood, ice, and concession goods.
• Processes revenues and fee collection data using Company approved forms and procedures.
• Familiar with local points of interest, nearby facilities, and local rules and regulations.
• Reports problems and any unsafe or hazardous conditions as they are discovered.

Qualifications

• Strong customer service skills; enjoys working in an environment of extensive public contact.
• Basic manual labor abilities, including an ability and willingness to clean and sanitize facilities with a variety of cleaning agents and chemicals.
• Excellent verbal and written communications skills.
• Basic recordkeeping experience, including money handling.
• Must be able to work with minimal supervision and be able to learn quickly and follow instructions accurately.
• Willing to work a flexible work schedule, including regular evenings, weekends and holidays.
• Able to lift 20 pounds on a frequent basis.
• The ability to move safely over rough and uneven terrain.
• The ability to work in extreme weather.
• Able to tow own RV (where applicable) in and out of campgrounds in emergency situations.

Benefits

Eligible employees are offered health benefits.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.