Call Center Service Banker

ADP; Hannibal (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

ADP is hiring a Call Center Service Banker in Hannibal, MO to respond to inbound inquiries and provide customer service information. The role involves resolving retail banking problems and identifying opportunities to cross-sell products and services.

Responsibilities include telephone support and debit card transaction research. The position requires strong communication skills and the ability to work efficiently in a fast-paced environment.

Responsibilities

• Telephone Customer Service Support
• Debit Card Transaction Research and Support

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Call Center Service Banker

3 days ago Requisition ID: 1265

Summary: Responsible for responding to inbound inquiries and requests; provides requested customer service information and utilizes opportunities to cross sell additional products and services; conducts research and resolves the customer’s retail banking problems.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Telephone Customer Service Support
• Debit Card Transaction Research and Support

Physical Demands -The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop or kneel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.