Call Center Sales Representative (On-Site)

Renuity, LLC; Vancouver (WA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

5-day work week

Medical, dental, vision

Brand: Kohler

Job summary

Renuity, LLC in the United States is seeking a Call Center Sales Representative to drive outbound calls, engage interested prospects, and schedule consultations with product experts.

You’ll enter appointments and customer details into our CRM with accuracy while handling high-volume calls. The role offers a starting wage of $20/hr plus uncapped bonuses, and a full five-day schedule.

Join a nationally recognized brand and help transform home improvement with a customer-first approach.

Qualifications

• Excellent verbal and written communication on calls.
• Ability to manage high-volume outbound and inbound calls.
• Experience with CRM systems is a plus but not required.
• No prior call center experience required.

Responsibilities

• Provide strong, confident communication on outbound calls to prospects and schedule consultations with a product expert.
• Ensure accurate entry of all appointment and customer information into the CRM system.
• Make high-volume outbound calls to warm leads to drive appointment setting and handle inbound calls with the same goal.

Skills

Outbound calls

Strong communication

Multitasking

CRM data entry

Objection handling

No prior call center experience

Job description

Call Center Sales Representative

Starting wage: $20/hr with uncapped bonus

The home improvement industry is broken. Renuity is here to fix it. We’re on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it’s a new bath, a custom closet, or exterior upgrades, we help people create homes they love – without the hassle. With expert teams in 36 states and counting, there’s probably a Renuity home in your neighborhood. And we’re just getting started.

If you’re ready to build the future of home improvement, join us.

What we offer

• Competitive Pay: Starting wage $20/hr with uncapped competitive bonus structure! (Full pay range for this role is $20 - $28/hr)
• Full 5-day work schedule (One weekend day required)
• Comprehensive benefits including medical, dental, and vision
• Opportunity to work with a nationally recognized brand, Kohler!

About The Role

• Provide strong, confident communication on primarily outbound calls to prospects who have expressed interest, engaging potential customers, uncovering their needs, and working to schedule a consultation with a product expert.
• Ensure accurate entry of all appointment and customer information into the CRM system.
• Make high-volume outbound calls to warm leads to drive appointment setting, while handling inbound calls as needed with the same goal of booking qualified appointments.

Key Qualifications

• Exceptional verbal and written communication skills with the ability to speak clearly and concisely over the phone.
• Exceptional multi-tasking skills (talk and type simultaneously) with the ability to manage high volumes of inbound and outbound calls in a timely manner.
• Expertise in overcoming objections and solving problems.
• No prior call center experience required!

About Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service.

To learn more, visit Renuity's About Us page.

#RHB

Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [e-mail].

If you have a question regarding your application, please contact [e-mail]

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