Call Center Representitive

Apex Windows and Bath Accessories, C.; Tolleson (AZ); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Health insurance

Paid holidays

Paid vacation

Paid sick days

Optional additional insurances through online portal

Job summary

A leading home improvement company in Tolleson, Arizona, is seeking a full-time desk support team member to join their fast-paced environment. The ideal candidate will provide excellent customer service while managing high-volume incoming and outgoing calls, scheduling appointments, and adapting to changing tasks. Experience in construction and plan reading is a plus but not required. The salary ranges from $16 to $18 per hour, depending on qualifications, with benefits including health insurance and paid time off.

Qualifications

• Must be diligent and a hard worker.
• Self-starter and able to work well in an office environment.

Responsibilities

• Handle high volume calls (incoming & outgoing).
• Schedule appointments.
• Provide excellent customer service.
• Pay attention to details.
• Be willing to learn and adapt.
• Work effectively in a team.
• Be comfortable with change.

Skills

Customer service skills

Attention to detail

Ability to handle high volume calls

Team-oriented

Adaptability

Good with numbers

Job description

Apex Windows and Bath Accessories, ACC has been the industry leader in providing quality bath accessories, mirrors, shower doors, windows, and more to builders in southern Arizona for over 26 years. We are a fun, fast‑paced group that needs a new member to replace a promoted teammate. The role is a desk position requiring patience and the ability to deal with change. Construction experience and the ability to read plans is a plus, but not required.

Key Responsibilities

• High volume calls (incoming & outgoing)
• Scheduling appointments
• Great customer service skills
• Attention to detail
• Willingness to learn
• Good with numbers
• Patient
• Team oriented
• Comfortable with change

Optional Requirements

• Adaptable

Benefits

• Health insurance
• Paid holidays
• Paid vacation
• Paid sick days
• Other optional insurances through our online employee portal

In order to qualify, you must be diligent, a hard worker, a self‑starter, and able to work well with others in an office environment. If this sounds like the job you've been looking for, please visit our website at www.apexwindowsandbath.com to learn more about our company. We are looking to fill this position immediately, so don't hesitate to contact us. We look forward to working with you!

We are centrally located and operate Monday through Friday from 8:00 am to 8:00 pm.

Job Type: Full‑time

Pay: $16.00–$18.00 per hour, depending on qualifications.