Call Center Representative/Appointment Setter

Integrity; Sacramento (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits package

Professional growth opportunities

Job summary

A leading distributor of insurance products, Integrity, is seeking a Call Center Representative/Appointment Setter in Sacramento, CA. The role involves making and handling calls, scheduling appointments, and documenting interactions in CRM. Join a supportive environment with growth opportunities and a comprehensive benefits package.

Qualifications

• Experience in sales, customer service, or call center.
• Energetic and compassionate communication skills.
• Ability to organize and multitask effectively.

Responsibilities

• Make outbound and handle inbound calls.
• Schedule appointments and manage calendars.
• Document all interactions in CRM.

Skills

Sales processes

Communication skills

Problem-solving

Organization

Multitasking

Tools

MS Office 365

CRM software

Job description

Call Center Representative/Appointment Setter

Join to apply for the Call Center Representative/Appointment Setter role at Integrity.

Job Overview

Gott Professional Insurance Services (GPIS), an Integrity partner based in Sacramento, CA, is seeking an experienced call center professional. The role involves making outbound and handling inbound calls to schedule appointments, educate prospects about our services, and represent GPIS positively. Responsibilities include documenting calls in CRM, meeting daily goals, and participating in team activities.

Key Responsibilities

• Make outbound calls professionally and efficiently
• Handle inbound calls
• Schedule appointments and manage calendars
• Document all interactions in CRM
• Participate in team meetings and training

Required Skills & Qualifications

• Knowledge of sales processes
• Energetic, compassionate communication skills
• Problem-solving and persuasion skills
• Organization and multitasking abilities
• Proficiency in MS Office 365, CRM software
• Previous sales, customer service, or call center experience

Company Overview

Integrity is a leading distributor of insurance products, focused on innovation and client service. We offer a supportive environment with professional growth opportunities and a comprehensive benefits package. Headquartered in Dallas, TX, we serve clients nationwide.