Call Center Agent: Customer Care & Growth

Confident Staff Solutions; Atlanta (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid time off and holidays

Opportunities for career advancement

Job summary

A leading staffing and recruitment agency is seeking customer-focused Call Center Agents in Atlanta, GA. You will handle a high volume of calls, ensuring exceptional service and issue resolution. Candidates should have strong communication skills, experience in customer service, and the ability to multitask. This role offers flexible shifts and a comprehensive benefits package. Join a supportive team dedicated to connecting clients and candidates effectively.

Qualifications

• Previous experience in a call center or customer service role preferred.
• Proficient in computer skills and experience using CRM software.
• Flexibility to work various shifts, including evenings and weekends.

Responsibilities

• Handle a high volume of inbound and outbound calls.
• Provide exceptional customer service and resolve issues.
• Maintain accurate and detailed records of all customer interactions.

Skills

Excellent communication and interpersonal skills

Strong problem-solving and decision-making abilities

Ability to multitask and work in a fast-paced environment

Education

High school diploma or equivalent

Tools

CRM software

Job description

A leading staffing and recruitment agency is seeking customer-focused Call Center Agents in Atlanta, GA. You will handle a high volume of calls, ensuring exceptional service and issue resolution. Candidates should have strong communication skills, experience in customer service, and the ability to multitask. This role offers flexible shifts and a comprehensive benefits package. Join a supportive team dedicated to connecting clients and candidates effectively.