Call Center Agent

Beaver Toyota of Cumming; Cumming (GA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive base pay + commission

Monthly performance bonuses

Full benefits package (medical, dental, 401k, paid time off)

Ongoing training and mentorship

Access to full gym and personal trainer

Restaurant on campus

Salon on campus with employee discounts

Job summary

Beaver Toyota of Cumming is hiring a Call Center Representative - Appointment Coordinator to join their Client Care Center. This role involves handling customer calls, setting appointments, and ensuring exceptional service for both Beaver Toyota and Beaver Mazda.

With competitive base pay plus commission and full benefits, this position offers a chance to connect with clients in a positive and empowering environment. Join a fun team dedicated to achieving success together!

Qualifications

• Call center or customer service experience is a plus (but not required).
• Ability to multi-task and stay organized.
• Must be available for some evenings and weekends.

Responsibilities

• Handle inbound and outbound calls from customers.
• Set service and sales appointments for two dealerships.
• Provide exceptional customer service.

Skills

Friendly, professional phone voice

Strong verbal communication

Organizational skills

Job description

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda)

Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry

Unleash Your Potential. Drive Your Own Success.

Beaver Toyota of Cumming and Beaver Mazda are looking for motivated, positive, and energetic individuals to join our fast‑paced Client Care Center (CCC)! As a Call Center Representative, you’ll be the voice of two of the most recognized and trusted automotive dealerships in Georgia.

What You’ll Do:

• Handle inbound and outbound calls from new and returning customers
• Set service and sales appointments for both Beaver Toyota and Beaver Mazda
• Provide exceptional customer service, ensuring every caller has a “wow” experience
• Follow up with leads, vehicle or servicing inquiries, and missed appointments
• Collaborate closely with sales and service teams to keep the schedule full and customers happy
• Track activity, appointments, and follow-up to maximize commission

You’ll Thrive Here If You:

• Love connecting with people and have a friendly, professional phone voice
• Are a self‑starter who thrives in a fast‑paced environment
• Want to control your income based on performance
• Enjoy working with a fun, supportive, and driven team
• Are coachable and ready to learn

What’s In It for You:

Competitive base pay + commission

Monthly performance bonuses

Full benefits package (medical, dental, 401(k), paid time off)

• Ongoing training and mentorship
• Access to full gym and a personal trainer 3 days per week
• Restaurant on campus
• Salon on campus with employee discounts
• A positive, empowering culture at a company that actually cares about its people
• The chance to represent two respected brands: Beaver Toyota & Beaver Mazda

Requirements:

• Call center or customer service experience is a plus (but not required)
• Strong verbal and written communication skills
• Ability to multi‑task, stay organized, and work independently
• Must be available for some evenings and weekends

Ready to Join the Beaver Team? If you're ready to build a career — not just a job — apply now. Let’s grow together. Apply today and start earning what you’re worth.