Calibration Technician (Field Services, CMM)

MSI Viking; Canton Charter Township (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Monthly performance bonus up to $550

Medical, dental, life insurance

401k with company match

Paid vacation and holidays

Continuing education opportunities

Job summary

MSI Viking is seeking a CMM Field Service Technician to service and maintain coordinate measuring machines at customer sites. You will install, calibrate, troubleshoot, and repair CMMs across mechanical, electrical, and software components. Travel up to 80% with some overnights is required.

Ideal candidates are meticulous, self-starters focused on quality and timeliness, with experience in CMM software such as PCDMIS, PolyWorks, CMM Manager, MCOSMOS, and related instrumentation.

Qualifications

• Experience servicing CMMs and metrology equipment.
• Ability to diagnose encoder and control feedback problems.
• Excellent communication with customers and team members.
• Knowledge of ISO standards and quality procedures.

Responsibilities

• Full service of CMMs and similar equipment, including calibration and repair.
• Troubleshooting and repairing systems and prepping for moves.
• Communicate effectively with customers and internal teams.
• Follow ISO standards and safety requirements.
• Travel up to 80% with some overnights.
• Maintain and inspect tools and vehicle readiness.

Skills

Metrology knowledge

CMM field service

Customer communication

Diagnostic skills

Tools

PCDMIS

PolyWorks

CMM Manager

MCOSMOS

Oscilloscope

DVM

Job description

MSI Viking is a leading supplier of precision measuring technologies, offering a wide range of metrology products and services. Our focus is on understanding the needs of our customers and providing customized solutions. As a CMM Field Service Technician at MSI Viking, you will be responsible for servicing and maintaining coordinate measuring machines (CMMs) at customer sites. You will install, maintain, troubleshoot, and repair CMMs to ensure they operate accurately and reliably. This includes mechanical, electrical, and software components of the CMMs.

Successful candidates are meticulous, detail-oriented, self-starters who are committed to quality, precision, and timeliness in their deliverables.

Duties and Responsibilities

• Full service of Coordinate Measuring Machine (CMM) and similar equipment, including calibrating, troubleshooting, repairing, prep for move, etc.
• Problem-solving and repairing.
• Pay attention to job requirements - ex. quoted vs. actual work required.
• Exceptional communication skills with internal and external customers.
• Adhere to ISO standards.
• Travel up to 80% with some overnights.
• Excellent communication skills (with both customers and co-workers).
• Reliable vehicle with current insurance.
• Valid Driver's License.
• Computer knowledge.
• Basic operational experience with CMM software, i.e., PCDMIS, PolyWorks, CMM Manager, MCOSMOS, etc.
• Knowledge of machine controls, servo drives, and linear and rotary feedback systems.
• Experience related to diagnosing encoder and control feedback problems.
• Knowledge of basic hand tools for measurement.
• Knowledge of the use of laser interferometers and alignment lasers.
• Ability to use an Oscilloscope and DVM.
• Ability to read and understand schematics/blueprints.
• The ability to logically diagnose problems and effect repair.

Compensation & Benefits

• Competitive pay based on skills and qualifications.
• Opportunity to earn up to a $550 monthly bonus based on productivity and quality.
• Paid travel time, including overtime.
• Medical, dental, disability, and life insurance.
• 401k with Company match.
• Paid vacation and company holidays.
• Continuing Education Opportunities.