Cake Decorator: Custom Cake Art & Customer Service

Redner's Markets, Inc.; Phoenixville (Chester County); On-site; Full time

Job summary

A local grocery store in Chester County is seeking a Cake Decorator responsible for decorating cakes and maintaining product presentation. The ideal candidate should have strong communication skills, previous cake decoration experience, and the ability to lift up to 50 pounds. Responsibilities include ensuring customer satisfaction, maintaining store cleanliness, and handling customer service inquiries. This position requires attention to detail and adherence to company policies.

Qualifications

• Must have strong communication skills to provide adequate customer service.
• Must have dexterity in hands to wrap, package, and decorate products.
• Must be able to read and write to properly tag and price the products.
• Must have previous experience decorating cakes.
• Must be able to lift up to fifty (50) pounds as needed.

Responsibilities

• Maintain presentable and adequately filled shelves.
• Control freshness by coding all products and pulling out-of-code merchandise daily.
• Wrap, package, and price all products accurately and legibly.
• Maintain the regular cleaning and sanitation program established by company policies.
• Maintain good customer relations by providing prompt and courteous customer service.
• Greet all customers and be observant to your surroundings.
• Ensure all cake orders are completed to customer satisfaction.
• Abide by all company policies as stated in the Employee Handbook.

Skills

Strong communication skills

Dexterity in hands for decoration

Customer service orientation

Ability to lift up to 50 pounds

Job description

Description

POSITION TITLE: Cake Decorator

DEPARTMENT: Bakery

REPORTS TO: Bakery Manager

FLSA STATUS: Non-Exempt

JOB SUMMARY:

Responsible for decorating all ordered cakes.

ESSENTIAL JOB FUNCTIONS:

1) Maintain presentable and adequately filled shelves.

2) Control freshness by coding all products and pulling out-of-code merchandise daily.

3) Wrap, package, and price all products accurately and legibly.

4) Maintain the regular cleaning and sanitation program established by company policies.

5) Maintain good customer relations by providing prompt and courteous customer service.

6) Greet all customers and be observant to you surroundings.

7) To ensure all cake orders are completed to the customer’s satisfaction.

8) Abide by all company policies as stated in the Employee Handbook.

SUPPLEMENTAL JOB FUNCTIONS:

1) Answer phones and to take special orders.

2) Assist in baking of products when needed.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

1) Must have strong communication skills to provide adequate customer service.

2) Must have dexterity in hands to wrap, package, and decorate products.

3) Must be able to read and write to properly tag and price the products.

4) Must have previous experience decorating cakes.

5) Must be able to lift up to fifty (50) pounds as needed.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.