Cake Decorator: Artistic Cake Design & Customer Service

Redner's Markets, Inc.; Pottstown (Montgomery County); On-site; USD 30,000 - 40,000; Full time

Job summary

A regional grocery store chain in Pottstown is seeking a Cake Decorator responsible for decorating cakes, maintaining shelves, and providing excellent customer service. The ideal candidate must have previous cake decorating experience and strong communication skills. The role requires the ability to lift up to fifty pounds and adhere to company policies while ensuring customer satisfaction.

Qualifications

• Strong communication skills for customer service.
• Dexterity for wrapping, packaging, and decorating.
• Ability to read and write for tagging and pricing.
• Previous experience in cake decorating.
• Ability to lift up to fifty pounds.

Responsibilities

• Responsible for decorating all ordered cakes.
• Maintain presentable and adequately filled shelves.
• Control freshness by coding and managing products.
• Wrap, package, and price all products accurately.
• Maintain cleaning and sanitation as per policies.
• Provide prompt and courteous customer service.
• Greet customers and observe surroundings.
• Ensure completion of cake orders to customer satisfaction.

Skills

Strong communication skills

Dexterity in hands

Ability to read and write

Previous experience decorating cakes

Ability to lift up to fifty pounds

Job description

Responsible for decorating all ordered cakes.

ESSENTIAL JOB FUNCTIONS:

1) Maintain presentable and adequately filled shelves.

2) Control freshness by coding all products and pulling out-of-code merchandise daily.

3) Wrap, package, and price all products accurately and legibly.

4) Maintain the regular cleaning and sanitation program established by company policies.

5) Maintain good customer relations by providing prompt and courteous customer service.

6) Greet all customers and be observant to you surroundings.

7) To ensure all cake orders are completed to the customer’s satisfaction.

8) Abide by all company policies as stated in the Employee Handbook.

SUPPLEMENTAL JOB FUNCTIONS:

1) Answer phones and to take special orders.

2) Assist in baking of products when needed.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

1) Must have strong communication skills to provide adequate customer service.

2) Must have dexterity in hands to wrap, package, and decorate products.

3) Must be able to read and write to properly tag and price the products.

4) Must have previous experience decorating cakes.

5) Must be able to lift up to fifty (50) pounds as needed.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.