Cake Decorator

Dairy Queen; Elmira (CA); On-site; USD 17,000 - 25,000; Full time

Job summary

Dairy Queen in Elmira, CA is seeking a Cake Decorator to bring fans' imaginative desserts to life and deliver high‑energy service.

You will decorate cakes with icing, edible images, and decorating kits, greet fans, and help maintain a clean, inviting store.

The role emphasizes teamwork, ownership, and a cheerful attitude to create smiles and memorable experiences for guests.

Qualifications

• Experience providing friendly, engaging customer service in a fast‑paced environment.
• Ability to greet fans and maintain a positive attitude during shifts.
• Strong communication with team members and management.

Responsibilities

• Represent the Dairy Queen brand with professionalism.
• Create and decorate cakes using icing, edible images, and decorating kits.
• Assemble and prepare soft serve and Blizzard cakes following standards.
• Greet fans and ensure fan-first service.
• Prepare food products quickly and accurately per safety standards.
• Answer questions about ingredients and preparation.
• Maintain a clean, inviting work area and cooperate with team.

Skills

Customer service

Positive attitude

Team player

Education

Cake decorator certificate

Tools

Cake decorating tools

Job description

Cake Decorator

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer service. If you enjoy working in a fun, fast paced environment we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Functions:

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
• Bring to life fans’ imagination through the art of cake decorating
• Assemble and prepare soft serve and Blizzard cakes, including decorating with icing, gel, drawings, decorating kits, air brush, edible images, and letterings
• Enthusiastically greet and welcome fans to the Dairy Queen brand
• Strive to exceed fan expectations and deliver fan first service through timely and quality service
• Quickly and accurately prepare food products following restaurant, health, and safety standards
• Answer fan questions about product ingredients and preparation
• Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members
• At all times exhibit a genuine passion for excellence
• Perform other duties as assigned by management

Requirements:

• Communicate positively with fans and co-workers constantly during shifts
• Competent and proficient with cake decorating tools
• Cake decorator’s certificate and/or previous cake decorating work
• Practice established food handling procedures and meet any local health regulations
• Exhibit good manners, proper personal hygiene, and promptness

Have fun and maintain a positive attitude at all times!