Cake Decorator

Giant Eagle, Inc.; Bainbridge Township (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A large grocery retail chain is seeking a Cake Decorator to create and design cakes while delivering excellent customer service. This entry-level position involves preparing and decorating bakery products, meeting safety standards, and maintaining cleanliness. Ideal candidates should have experience in cake decoration and strong communication skills. Join a supportive team that values diverse talents and offers growth opportunities within the company.

Qualifications

• 6–12 months experience required or completion of apprenticeship.
• Ability to lift up to 50 pounds.
• Must be at least 18 years of age.

Responsibilities

• Prepare and decorate cakes for bakery cases.
• Provide excellent customer service and assist guests.
• Maintain cleanliness and safety standards in the bakery.

Skills

Experience in cake decoration

Customer service skills

Knowledge of food safety

Education

High school diploma

Tools

Mixers

Icing bags

Food safety equipment

Job description

Job Summary

Our Cake Decorator is a key player in making sure our pastries look and taste amazing. In addition to providing unparalleled guest service, you'll create beautiful and delicious art for our guests and provide the sweets that will be the hit of their parties. As a Team Member, you'll be part of a team that emphasizes building lifelong relationships with our customers by focusing on understanding and exceeding their needs. As a member of the Bakery team, your primary responsibility will be preparing and decorating the products and cakes in the department to ensure only the freshest are available.

Qualifications

• Experience required: 6–12 months experience or successful completion of the Giant Eagle Apprenticeship program.
• Education: High school diploma not required.
• Lifting requirement: up to 50 pounds.
• Age requirement: at least 18 years of age.

Job Responsibilities

• Fill tables and cases with cakes by taking product from the prep area to the sales area.
• Follow proper procedures to ensure the store meets out‑of‑stock percentage goals.
• Apply merchandising principles that help generate sales and wow the guest.
• Take special orders from guests over the telephone and in person.
• Maintain quality of product for sale by checking the sales area for dates and condition.
• Document and/or record daily known loss.
• Maintain safety as the top priority in all aspects of our work for our Team Members, guests, and products.
• Provide exemplary customer service by greeting customers and ensuring they can locate the products they are looking for. Bakery Team Members are expected to have sufficient knowledge to answer questions and make suggestions.
• Inspire fellow Team Members and guests with a passion for food and a willingness to go the extra mile.
• Properly handle products and equipment in accordance with food safety and safety guidelines.
• Maintain cleanliness of equipment, tables, utensils, floor, etc. to meet safety and sanitation regulations.
• Prepare and decorate product for the Bakery cases and displays, rotating product and ensuring code‑dating procedures are followed and only the freshest product is available for sale.
• Maintain proper safety and sanitation methods, emergency procedures, clean‑ups, steritech, proper lifting and housekeeping to meet department standards.
• Accurately record special orders on Bakery products to ensure customer delight.
• Maintain department procedures, daily setups, order taking, understanding copyright policies and proper product rotation.
• Constantly stay on top of new product knowledge and procedures such as product information by category, special orders, cake program, portion control, seasonal items and mixing colors.
• Ice and decorate cakes by taking prepared icing and applying it to cake using spatulas and icing bags.
• Prepare icing and products for all cakes and other decorated items by reading recipes, measuring ingredients, and mixing product.
• Assist in maintaining Bakery backroom, cooler and freezer efficiency by unloading deliveries.
• Operate department equipment, including mixers, scales, airbrush gun, knives, cut gloves and personal protective equipment (anti‑slip shoes).
• Assist in other areas as required.

About Us

At Giant Eagle Inc., we’re more than just food. We’re one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It’s why we strive to create a nurturing environment that offers countless career opportunities to grow. From warehouses to grocery stores and through our corporate office, we are working together to put food on shoppers' tables and smiles on their faces. We’re always searching for the best Team Members to welcome to our family. Come start a lasting career with us.

Seniority Level: Entry level | Employment Type: Full‑time | Job Function: Management & Manufacturing | Industries: Retail Groceries.