Cake Artist & Guest Experience Specialist

Lowes Foods; Pittsboro (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowes Foods is hiring for a bakery team member focused on guest service and product preparation. You will greet guests, prepare bakery items, and maintain quality and sanitation across the bakery and prep areas.

You will also handle decorating, color mixing, and cake production sheets while supporting the cake section’s sales and inventory. This role requires physical ability and a customer‑centric approach to ensure a welcoming store experience.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs consistently and 50 lbs occasionally.
• Must be at least 18 years old.
• Effective communication, guest service and selling skills.

Responsibilities

• Provide polite, friendly greetings and interactions with all guests.
• Prepare product for sale (icing, decorating, pricing, packaging and labeling).
• Maintain product level, quality and freshness.
• When requested perform bakery clerk functions.
• Maintain sanitation standards in the cooler, freezer, prep area and sales area.
• Properly cleans work area, couplers and decorating bags.
• Maintain the organization of the freezer, including proper rotation of product according to variety.
• Communicate guest requests to management.
• Communicate temperature breakdowns to supervisor.
• Keeps supply area neat, clean and tidy at all times.
• Properly rotates icings (including how to read dates of icings) and scrapes down buckets.
• Use cake manual as reference material.
• Write on cakes.
• Properly mix colors according to color chart.
• Masters the use of the airbrush.
• Use cake production sheet.
• Achieve budgeted sales, shrink and profits for the cake section of the bakery.
• Perform all other duties as assigned by management.
• Performs Front Porch duties to ensure "guest arrival" standard is maintained.
• Announce specials and sale info on the PA system.
• Assist in product receiving and storage.

Skills

Customer service

Teamwork

Communication

Stamina

Lifting 25–50 lbs

Job description

Lowes Foods is hiring for a bakery team member focused on guest service and product preparation. You will greet guests, prepare bakery items, and maintain quality and sanitation across the bakery and prep areas.

You will also handle decorating, color mixing, and cake production sheets while supporting the cake section’s sales and inventory. This role requires physical ability and a customer‑centric approach to ensure a welcoming store experience.