Cage Operations Lead — Relief Supervisor

Luckyladyla; Gardena (CA); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Luckyladyla in Gardena, CA is seeking a gaming cashier supervisor to oversee cage operations in the absence of the Cage Supervisor. The role focuses on accurate cash handling, customer service, and adherence to policies.

Responsibilities include greeting customers, selling chips, processing cash-outs, maintaining a bank, and ensuring accurate daily reports. English communication required; bilingual skills preferred.

Qualifications

• Minimum of 1 year of Gaming cashier supervisor experience.
• Previous Gaming Cage Cashier experience.

Responsibilities

• Greet customers in a friendly and courteous manner.
• Sell chips to Runners and Dealers.
• Ensure cage cashiers are working in accordance with policies & procedures.
• Cash out customers when necessary.
• Maintain a “bank” when necessary.
• Complete customer credit checks.
• Assist customers in transactions of their “player banks”.
• Accept authorized markers and sell chips to players accordingly.
• Be aware of any counterfeit currency and report to the manager immediately.
• Maintain a professional appearance and attitude at all times.
• Complete required daily reports.
• Ensure count team is properly staffed.
• Abide by Human Resources and Company policies and procedures.
• Perform all other work-related duties as assigned by Management.

Skills

Customer service

Cash handling

Cashier supervision

Bilingual ability

Education

HS Diploma or GED

Associate Degree in Business or related field preferred

Job description

Luckyladyla in Gardena, CA is seeking a gaming cashier supervisor to oversee cage operations in the absence of the Cage Supervisor. The role focuses on accurate cash handling, customer service, and adherence to policies.

Responsibilities include greeting customers, selling chips, processing cash-outs, maintaining a bank, and ensuring accurate daily reports. English communication required; bilingual skills preferred.