Cage Cashier - PT

Seneca Gaming Corporation; South Dakota; On-site; USD 19,000 - 26,000; Full time

Job summary

Seneca Gaming Corporation is seeking a Cage Cashier to handle currency exchanges, cash advances, chip redemptions and related monetary transactions. The role supports multiple casino departments and ensures accurate cash handling and compliance with internal controls.

Ideal candidates will have a year of cashier experience, strong math and communication skills, and the ability to operate standard office and casino equipment.

Qualifications

• Must be 18 years or older and have a high school diploma or equivalent.
• One year of cashier or money handling experience is required.
• Excellent communication and customer service skills are essential.
• Basic math skills and ability to operate a 10-key adding machine are required.

Responsibilities

• Maintain and reconcile casino assets during a shift.
• Distribute and collect cashier banks and jackpots to guests.
• Redeem chips and tickets for currency and coin; process exchanges.
• Ensure compliance with CTR/SAR and information security policies.
• Provide exceptional guest service and maintain a professional environment.

Skills

Communication skills

Customer service

Math skills

Cash handling

Attention to detail

Education

High school diploma

Tools

10-key adding machine

Coin counter

Currency counters

Job description

to: exchanging casino chips, coins and tickets for cash; processing advances drawn from credit and debit cards; cashing and depositing checks; establishing and processing transactions for patron deposit accounts; processing transactions for patron casino credit accounts; exchanging currency, foreign and domestic; and making change. The Cage Cashier is also responsible for providing monetary services for other casino departments and team members thereof. Additionally, the Cage Cashier is responsible for all duties of a Main Banker, General Cashier Banker, Chip Banker, and Marker Banker, as well as for maintaining and supporting various remote kiosks, which service casino guests and other casino departments. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1. Maintains and reconciles all assigned casino assets during the course of a shift or gaming day.
2. Allots jackpots to slot attendants for payment to guests; distributes and collects slot attendant banks.
3. Distributes and collects cashier banks.
4. Orders monies through exchange slips.
5. Redeems chips, tickets, etc. for currency and coin.
6. Completes cash advances, cashes personal checks.
7. Processes and delivers exchanges to cashiers.
8. Uses coin sorters, wrappers and currency counters; counts down station/float/bank, puts coin away and verifies money received from vault/bank/drop.
9. Conforms to all rules and regulations of SGC CTR / SAR Compliance.
10. Issues counter checks (markers) to credit customers and/or issues funds represented by counter checks; accepts payments toward outstanding counter checks.
11. Accepts and distributes funds representing patron deposits, withdrawals, and wire transfers.
12. Maintains remote kiosks for redemptions, purchases, jackpots, etc. as necessary.
13. Prepares, verifies, and processes chip fills and credits.
14. Maintains counter check inventories and deposits; processes transactions affecting those inventories.
15. Maintains accountability for assigned keys and key inventories.
16. Provides any assistance as needed to immediate supervisor.
17. Remains thoroughly knowledgeable of all appropriate regulations.
18. Maintains the confidentiality of all gaming records.
19. Works closely with team members of gaming departments and casino cage departments.
20. Maintains a current understanding of all policies and guidelines regarding information security, including the Seneca Gaming Corporation Acceptable Use Policy. Understands and complies with all information security policies and procedures at all times.
21. Provides exceptional guest service to all guests and communicates in a pleasant, friendly and professional manner at all times. Maintains a professional work environment with peers, supervisors, managers, and all other team members.
22. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
23. Completes all required SGC Training programs within specified guidelines from commencement of employment.
24. Attends all necessary meetings.
25. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed; other duties may be assigned. Hours are determined by a 24-hour schedule.

QUALIFICATIONS/REQUIREMENTS:

Education/Experience:
1. Must be 18 years of age or older upon employment.
2. High school diploma or equivalent required.
3. One (1) year of previous cashier or money handling experience is required.
4. Previous customer service experience, and/or the ability to demonstrate high-level service, listening and resolution skills required.
5. Previous clerical/data entry experience is preferred.
6. Basic knowledge of start-up and close-down of cash registers is preferred.
7. Knowledge/operational skills of coin counter, coin wrapping machine and currency counters preferred.
8. Must be able to operate office equipment, including a 10-key adding machine, personal computer, telephone, and multi-function photocopier.
9. Effective math skills are required; applicants must be able to pass an SGC-administered math skills test.

Language Skills and Reasoning Ability:
1. Must possess excellent communication skills.
2. Ability to write routine correspondence and to speak effectively to the public, team members and guests.
3. Must have the ability to deal effectively and interact well with the guests and team members.
4. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.
1. Must be able to stand, walk, and move through all areas of the casino.
2. Must be able to withstand working in a casino environment, which may include exposure to loud noises, bright and flashing lights, and cigarette/cigar smoke.
3. Continuously bend/stoop, squat, balance, kneel, lift and push/pull.
4. Continuously carry up to twenty-five (25) pounds, and lift up to fifty (50) pounds.
5. Occasionally climb heights and reach above shoulder level.
6. Occasionally push carts weighing up to one hundred (100) pounds.
7. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with guests, management, team members, and members of the business community in all situations.

Salary Starting Rate:

$16.16

Compensation is negotiable based on experience and education.

Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.