Great benefits:
- Company paid medical/dental/vision/life/long-term disability insurance for the employee
- Earn Paid Time Off (PTO) from first day/use after 90 days
- 401k w/100% Company match up to 6% and fully vested after 1 year
- Voluntary additional life/short term disability/illness/accident insurance available
- Employee Assistance Program
Job Summary
This full-time position is responsible for assisting customers in a friendly, courteous manner and maintaining accuracy while balancing banks.
Key Responsibilities
- 1. Is in compliance with all applicable internal policies, procedures, gaming regulations and external agency requirements.
- 2. Accurately balances assigned banks, cashes chips, tickets, checks and other transactions in a courteously, timely manner.
- 3. Keeps up to date on promotions, special events and venues.
- 4. Maintains the highest level of confidentiality.
- 5. Initiates and maintains communication with subordinates, employees, management, and other departments in facilitating the flow of information throughout the property.
- 6. Deal tactfully with guests when handling unexpected situations, finding solutions that ensure customer satisfaction with minimal financial impact on Casino operations.
- 7. Communicates effectively with co-workers, management and guests.
- 8. Operates as an emergency Pull/Count Team member as required.
- 9. Performs additional duties and responsibilities as assigned.
Education/Experience/Qualifications
Educational/Experience: High School Diploma or GED and some experience in banking or related field preferred.
Must have the ability to obtain and maintain a Wyandotte Nation Gaming License.
- 1. Must be extremely numbers oriented and computer literate with superior spreadsheet skills.
- 2. Must possess excellent communication, organizational and analytical skills.
- 3. Must be reliable, punctual and cooperative with co-workers and managers.
- 4. Maintain a professional and even tempered demeanor in a high stress environment.
- 5. Ability to work in areas containing high noise levels and second hand smoke.
- 6. Ability to read, write and understand English.
- 7. Because we are open 24 hours a day, 365 days a year, most positions require flexibility in scheduling and may require team members to be available for evenings, weekends, holidays, and special events. A typical work week and normal work schedule may vary based on business needs and may include scheduled shifts.
Job Types: Full-time, Part-time
Pay: $14.00 per hour
Benefits:
- 401(k) matching
- Employee assistance program
- Life insurance
- On-the-job training
- Retirement plan
Schedule:
- 8 hour shift
- Evenings as needed
- Evening shift
- Nights as needed
- Night shift
- Overnight shift
- Weekends as needed
Application Question(s):
- Do you have any relatives or know anyone else currently employed by River Bend Casino & Hotel or any Wyandotte Nation Entity? If so, please list name(s) and the nature of your relationship.
- Have you ever worked for River Bend Casino & Hotel or any other Wyandotte Tribal company (i.e., Turtle Stop, Turtle Tots, WTOK, Bearskin Clinic/Fitness, etc.) before?
- Because we are open 24 hours a day, 365 days a year, most positions require flexibility in scheduling and may require team members to be available for evenings, weekends, holidays, and special events. A typical work week and normal work schedule may vary based on business needs and may include scheduled shifts. Are you able to work any shift?
Work Location: In person