Cafe Retail Manager - Orlando, FL

Compass Group USA; Orlando (FL); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/AD&D

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Job summary

Morrison Healthcare, a Compass Group USA company, seeks a Café Retail Manager to oversee high-volume café operations within a healthcare setting. You will be responsible for the successful operation of Food & Nutrition Services under the Director of Dining Services.

As Café Retail Manager, you will train staff, manage cash handling, ensure customer satisfaction, and uphold corporate policies and presentation standards across the unit.

Qualifications

• B.S. Degree in Food Services Technology/Management or A.A. Degree plus three years of related experience preferred.
• Minimum of one to three years of retail operational foodservice management experience preferred.
• Knowledge of food and catering trends with focus on quality, production, sanitation, and food cost controls.
• P&L accountability and contract-managed service experience desirable.
• Experience with cash retail operations and retail marketing is desirable.
• Supervisory, leadership, management and coaching skills.
• Strong written and verbal communication across levels.
• Proficient with computers including MS Office, email and internet.

Responsibilities

• Plan and supervise special functions, maintain cash controls, payroll records, and oversee hiring/training of hourly team.
• Ensure customer satisfaction and good public relations through safe, efficient resource use.
• Direct staff to provide scheduled retail services per corporate policies and standards.
• Train staff in customer service, portioning, cashier skills, and safety/sanitation.
• Complete daily/weekly/monthly reports as required and meet deadlines.
• Communicate effectively with team members, patients and families.
• Maintain cash handling standards to deter theft.

Skills

Leadership

Customer service

Cash handling

Food safety

Staff training

Communication

Budgeting

Education

B.S. in Food Services Tech/Management

A.A. + 3 years related experience

Tools

Microsoft Office

Job description

Morrison Healthcare,a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

Job Summary

We are seeking a Café Retail Manager to join our Morrison Healthcare team and oversee high-volume café retail operations within a healthcare setting in

Working as the Café Retail Manager, you will be responsible for the successful retail/cafeteria operation of Food & Nutrition Services under the direction of the Director of Dining Services.

Key Responsibilities:

• Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our hourly team members
• Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
• Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
• Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
• Communicates effectively with all team members, patients and families
• Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds

Preferred Qualifications:

• B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus three years of directly related experience preferred.
• Minimum of one to three years of retail operational foodservice management experience preferred, depending upon formal degree or training
• Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
• P&L accountability and contract-managed service experience is desirable
• Experience with cash retail operations
• Retail marketing experiences are highly desirable
• Supervisory, leadership, management and coaching skills
• Good communication skills both written and verbal
• Ability to communicate on various levels to include management, customer and associate levels
• Knowledge of financial, budgetary, accounting and computational practices
• Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

Morrison Healthcare is a member of Compass Group USA

Associates at Morrison Healthcare are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.