Cafe Manager - Specialty Coffee

Caffe Luxxe; Santa Monica (CA); On-site; USD 35,817 - 48,216; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Vacation

401(k)

Sick Leave

Free Coffee Program

Employee Discounts

Opportunities for career growth

Job summary

Caffe Luxxe is looking for a highly motivated manager to join our family in West LA! The Café Manager is responsible for managing operations, ensuring product quality, customer service, and café cleanliness. Experience as a barista is appreciated, but training will be provided.

The ideal candidate will exemplify leadership and foster a positive work environment. We offer a competitive hourly wage ranging from $26 to $35, along with benefits like medical insurance, paid vacation, a 401(k), and free coffee.

Qualifications

• Experience as a barista is a plus but training is provided.
• A passion for coffee and culinary expression.
• Ability to provide constructive feedback and lead a team.

Responsibilities

• Manage overall operations and logistics of the café.
• Ensure product quality and café cleanliness.
• Provide feedback and conduct annual reviews.

Skills

Detail-oriented

Strong customer service

Leadership

Job description

Caffe Luxxe is looking for a highly motivated manager to join our Caffe Luxxe family in West LA! We want to pay you a competitive salary for your talent, passion, and dedication to great customer service! If you have experience as a barista, great! If not, don’t worry; we’ll train you.

We roast our own small-batch coffee and have been voted best-tasting coffee year on year. Featuring 7 cafes in Los Angeles since 2006 and our own roastery, we introduced the 3rd wave of luxury artisanal coffee in the city.

In addition to a passion for coffee, we are looking for individuals who embrace the love for culinary expression and luxury products.

An ideal candidate is detail-oriented with a strong desire to grow a career with a fast-growing, family-oriented company.

Benefits

• Medical, Dental, and Vision Insurance.
• Paid Vacation.
• 401(k).
• Sick Leave.
• Free Coffee Program (free coffee to take home every week).
• Employee Discounts.
• Opportunities for career growth and development.

Compensation: $26-35 per hour reflects total compensation (not base wage alone)

Job Description

Café Manager.

Reports to: Senior Manager – Retail Operations.

This role contributes to the success of Caffe Luxxe by working on the bar setting the right example for others, and managing Caffe staff to achieve financial, operational, and organizational results for a specific location.

The Café Manager is responsible for managing the overall operations and logistics of their location and also ensuring product quality, customer service, and café cleanliness are all up to Caffe Luxxe standards. Additionally, the Café Manager needs to manage/balance their time on and off the bar to be effective.

Summary of Key Responsibilities

People Leadership & Management

• Models Caffe Luxxe values and sets the example for excellent service.
• Consistently provides specific positive and constructive feedback to the team as a whole and individually to ensure the growth of employees and adherence to Caffe Luxxe values.
• Works through others to maintain a broader perspective and foster the growth of the team.
• Exemplifies composure in high-pressure situations.
• Provides formal annual review to team members covering strengths and areas needing improvement and goals for the coming year.
• Participates in the Caffe Luxxe mentor program.
• Ensures adherence to applicable wage and hour laws and health codes.

Financial Management

• Understands and owns the profit and loss of their location.
• Manages top and bottom-line revenue and costs for maximum efficiency.
• Collaborates with GM to set "stretch" and achievable sales targets and works with the team to surpass them.
• Seeks out trends and patterns in Caffe business and makes adjustments accordingly to improve store performance.

Operations Management

• Ensures Caffe is adhering to standard Caffe Luxxe operating procedures.
• Develops and manages systems to foster organization and smoothness of operation; collaborates with other managers to ensure consistency across all cafes.
• Oversees efficiency of shop logistics and adjusts according to any opportunities for improvement.
• Manages inventory effectively to avoid stock-outs and overstocks.
• Ensures equipment is maintained on a regular service cycle.