Cafe Manager N.Y.C - NoHo Flagship

Chobani; New York (NY); On-site; USD 45,000 - 75,000; Full time

Job summary

Chobani Cafe Manager role to lead our cafe team, deliver outstanding guest experiences, and ensure smooth daily operations. You will coach staff, manage inventories, schedule shifts, and help drive sales while upholding quality, ethics and integrity.

Ideal candidates have strong leadership, 5+ years in food service or retail, and a passion for hospitality. You are organized, proactive, and able to multitask during morning rushes while keeping a positive atmosphere.

Qualifications

• Experience in customer service, retail, hospitality where the focus is customer facing
• Leadership experience of 5+ years in food service or retail
• Ability to stand for long periods and lift up to 50 lbs
• Willingness to educate and motivate staff

Responsibilities

• Inspire, train, and support your team to deliver stellar service and unforgettable coffee experiences
• Turn first-time guests into loyal regulars with warm hospitality and attention to detail
• Contribute ideas to improve the menu and promote employee engagement
• Oversee daily cafe operations, inventory, scheduling, opening/closing procedures, and financial reporting
• Drive business growth through strategic planning and cost-effective staffing

Skills

Leadership

Customer service

Team motivation

Inventory management

Scheduling

Hospitality

Job description

Summary

The Cafe Manager will be expected to lead our team, deliver amazing customer experiences, and keep our cafe running smoothly. This role is perfect for someone with leadership experience, a love for coffee and people, and strong organizational skills. You'll manage daily operations and overall strategic direction of the cafe, inspire your team, oversee inventory and scheduling, and help drive sales. The La Colombe Cafe Manager possesses a high sense of responsibility, quality, ethics, and integrity.

Responsibilities

What You'll Do:

• Inspire, train, and support your team to deliver stellar service and unforgettable coffee experiences
• Turn first-time guests into loyal regulars with your warm hospitality and attention to detail
• Contribute ideas to improve the menu and promote employee engagement

Quality Control

• Assist in managing daily cafe operations, ensuring high standards of food and beverage preparation, presentation, and service
• Ensure compliance with health and safety regulations
• Ensure that all safety protocols are followed even when you are not present
• Ensure safety, harassment, injuries or any other issues brought to your attention are reported and addressed immediately

Service with Heart

• Cultivate and create an environment that is passionate about hospitality
• Educating baristas so that they are fluent with the La Colombe mission and culture as well as the story of our coffees
• Build relationships with guests by communicating warmly and authentically
• Seek opportunities to engage with guests
• Deliver timely, professional and knowledgeable service
• Exceed guest expectations

Business Management

• Oversee inventory operations, including ordering, stocking, and merchandising
• Maintain optimal inventory levels for all parts of cafe operations
• Manage opening and closing procedures, financial reporting, and assist in developing strategies to drive business growth
• Develop and maintain a weekly schedule with Cafe Manager support that is efficient, cost-effective and most importantly, can deploy all Barista's to positions that drive positive Customers experience

You're Our Ideal Brew If You:

• Have at least 5 years of leadership experience in food service or retail (bonus points if you've managed a cafe or coffee shop)
• Love people as much as you love coffee - you know how to motivate a team and keep the good vibes going, even during the morning rush
• Are organized, proactive, and a natural multitasker - you're basically the caffeine our team runs on

Requirements

• Experience in customer service, retail, hospitality where the focus is customer facing (a plus, but not required - we'll train you!)
• Takes pride in being part of a team and embodies all of our One Dove principles- Kindness, Respect, Deliciousness, Efficiency, and Cleanliness
• Ability to stand for long periods and lift up to 50 lbs
• Frequent walking, bending, reaching, and twisting

So, if managing a cafe sounds more like a passion than a job - and you can handle a little steam - we'd love to meet you!

About Us

Chobani is a food maker with a mission of making high-quality and nutritious food accessible to more people, while elevating our communities and making the world a healthier place. In short: making good food for all. In support of this mission, Chobani is a purpose-driven, people-first, food-and-wellness-focused company, and has been since its founding in 2005 byHamdi Ulukaya, an immigrant to the U.S. The Company manufactures yogurt, oat milk, and creamers - Chobani yogurt is America's No.1 yogurt brand, made with natural ingredients without artificial preservatives. Following the 2023 acquisition of La Colombe, a leading coffee roaster with a shared commitment to quality, craftmanship and impact, the Company began selling cold-pressed espresso and lattes on tap at cafes nationwide, as well as Ready to Drink (RTD) coffee beverages at retail. In 2025, Chobani acquired Daily Harvest, a modern brand offering consumers nutritious, delicious and convenient ready-to-make meals.

Chobani uses food as a force for good in the world - putting humanity first in everything it does. The company's philanthropic efforts prioritize giving back to its communities and beyond. Chobani manufactures its products inNew York,Idaho,MichiganandAustralia, and its products are available throughoutNorth Americaand distributed inAustraliaand other select markets.

For more information, please visit www.chobani.com or follow us on Facebook, Twitter, Instagram and LinkedIn.

Chobani is an equal opportunity employer. Chobani will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws.

The salary range for this full-time position is $75,000.00-$75,000.00, + bonus + equity + benefits. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Chobani provides a comprehensive benefits package, including medical, dental, vision coverage, disability insurance, health savings account, flexible spending accounts, and tuition reimbursement. To help save for the future, all employees are eligible for a 401k match of 100% on up to 5% of eligible pay. To support growing families, we provide fertility and childcare assistance, and 12 weeks of parental leave at full pay after six months of continuous employment. In addition, we provide wellness resources which include an employee assistance program, fitness discounts, a wellness reimbursement, on-site gym access (certain locations) and a monthly wellness newsletter to connect you with resources and timely information. We offer up to 60 hours accrued PTO (which includes vacation and personal time off) and up to 60 hours accrued of FTO (which includes sick time).