Cafe Manager -Memorial

Merit Coffee Co.; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Vision & Dental insurance

Opportunities for advancement

Free coffee

Job summary

Merit Coffee Co. in Houston is seeking a Café Manager to oversee daily café operations, lead a motivated team, and deliver outstanding customer experiences.

You will drive sales, ensure product quality, maintain safety and brand standards, and mentor staff through a fast-paced environment.

Qualifications

• Prior café or hospitality management experience preferred.
• Strong leadership and communication skills.
• Passion for coffee and customer experience.
• Ability to work opening/closing shifts.

Responsibilities

• Lead, train, and develop café barista team.
• Interview and hire new team members.
• Manage daily café operations and inventory.
• Ensure exceptional customer service and quality.
• Meet sales targets and uphold policies.

Skills

Leadership

Communication

Organizational Skills

Hospitality Experience

Job description

Who We’re Looking For

Merit Coffee is searching for passionate, people-first leaders who love great coffee, thrive in a fast-paced environment, and know how to build strong teams and meaningful customer experiences. Our Café Managers bring positive energy, accountability, and a genuine love for hospitality. You care deeply about quality, community, and creating a welcoming place for both guests and team members. If you’re excited about growing with a brand, developing people, and leading with heart, this role is for you!

Who We’re Looking For

Merit Coffee is searching for passionate, people-first leaders who love great coffee, thrive in a fast-paced environment, and know how to build strong teams and meaningful customer experiences. Our Café Managers bring positive energy, accountability, and a genuine love for hospitality. You care deeply about quality, community, and creating a welcoming place for both guests and team members. If you’re excited about growing with a brand, developing people, and leading with heart, this role is for you!

Position Summary

The Café Manager is responsible for overseeing daily café operations while leading, inspiring, and developing a high-performing team. This role ensures exceptional customer service, consistent product quality, operational excellence, and alignment with brand standards. The Café Manager serves as a role model for the brand and is accountable for achieving sales goals, maintaining compliance, and fostering a welcoming café environment.

Essential Duties

• Lead, collaborate, inspire, and train the café barista team
• Interview and hire new team members
• Work as part of an enthusiastic, fun, high-energy team
• Implement and monitor compliance with store policies and practices
• Perform administrative duties, including ordering, scheduling, inventory, and other operational tasks
• Open and close the café, completing all required duties and expectations
• Maintain a clean, organized, and well-presented café, bar, and workspace
• Achieve monthly sales targets and performance goals
• Prepare specialty coffee beverages of the highest quality, as well as other drinks and food items
• Maintain up-to-date coffee knowledge and clearly communicate product information to customers
• Adhere to all food safety regulations and quality control standards

Qualifications

• Previous café, coffee, or hospitality management experience preferred
• Strong leadership, communication, and organizational skills
• Passion for coffee, quality, and customer experience
• Ability to work flexible schedules, including opening and closing shifts

Benefits

• Health insurance
• 401(k) matching
• Paid time off
• Vision & Dental insurance
• Opportunities for advancement
• Free coffee, of course :)

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We are currently managing all recruiting efforts in-house and are not partnering with external agencies. We kindly ask that agencies do not reach out or submit candidates for this role.