Cafe Manager in Training — Lead, Learn & Grow

Tropical Smoothie Cafe; Eagle (ID); On-site; USD 42,000 - 60,000; Full time

Job summary

Tropical Smoothie Café is seeking motivated Crew Members who want to grow with us. You start at an hourly rate plus tips and will be evaluated after training for a possible promotion to management.

The role emphasizes coaching, teamwork, and a strong customer experience as you work toward leading shift teams. After proving yourself during the training period, there is potential to become a manager at one of our cafes.

Qualifications

• Minimum of 1 years of experience in the restaurant or fast-casual field desired.
• Experience training & developing employees, or prior experience working at a Tropical Smoothie cafe.
• Experience providing excellent customer service.
• Demonstrated ability to drive operational excellence in both front of the house & back of the house. Coaching teams accomplish all tasks to brand standards.
• Ability to take direction from a manager and learn the skills necessary to become a manager.

Responsibilities

• Coaches a team to deliver an amazing customer experience.
• Develops shift leads to become the best at each task and builds a fun work environment.
• Willing to jump in on-shift, clean and organize when needed and do everything to support the team.
• Maintains sanitation and appearance standards for the cafe and crew.

Skills

Team coaching

Customer service

Leadership potential

Willingness to learn on the job

Tools

Microsoft Word

Excel

Outlook

Job description

Are you driven more than others around you? Are you willing to learn on the job and gain valuable life skills? Do you want to prove that your worth more than the average employee?

Apply with us. We don't care if you don't have experience or haven't had a job before. We care that you will dedicate yourself to get to know our cafe, it's processes and learn to make it run efficiently and profitably.

You start at an hourly rate plus tips

Once you finish training you will be evaluated for becoming a manager at one of our cafes

continue to prove yourself (good labor%/sales/COGS%) - 3 months - your pay can increase rapidly.

Potential salary for General Managers is - $42K-$60K

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food & smoothies with a bit of tropical fun! Our Crew Members are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit and Living Better.

We are looking for true leaders and managers that can build an excellent and committed team, with a goal to #Inspirebetter. If you think you are that person, submit your application. If your not driven to exceed the efforts of the average person, don't apply.

See our Crew Member ad's to understand our vibe.

Duties & Responsibilities:

• Works to coach a team that will deliver an amazing customer experience.
• Ability to coach crew members, develop shift leads that can be the best at each task and build a fun work environment.
• Willing to jump in on-shift, clean and organize when needed. Willing to do everything! - You must be a great crew member to become a good leader.
• Presents a consistent, professional image of the café & crew by maintaining all sanitation & appearance standards.

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food & smoothies with a bit of tropical fun! Our Crew Members are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit and Living Better.

• Minimum of 1 years of experience in the restaurant or fast-casual field desired.
• Experience training & developing employees, or prior experience working at a Tropical Smoothie cafe.
• Experience providing excellent customer service.
• Demonstrated ability to drive operational excellence in both front of the house & back of the house. Coaching teams accomplish all tasks to brand standards.
• Ability to take direction from a manager and learn the skills necessary to become a manager.
• Basic computer skills, including Microsoft Word, Excel and Outlook.
• Maintains & exceeds customer expectations to build brand loyalty.
• Takes training from Manager to learn ingredient ordering and scheduling skills.
• Presents a consistent, professional image of the café & crew by maintaining all sanitation & appearance standards
• Assists all team in preparing food and smoothies to brand standards and assisting with proper stocking.
• Communicates & stays updated on all marketing & promotional materials.
• Helps manager to executes marketing & sales programs, following appropriate guidelines.
• Works with Manager to build café sales by cultivating relationships in the business community & initiating local store marketing campaigns.