Cafe Manager | DC | Blagden

Daily Harvest; Washington (District of Columbia); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with match

Paid time off

Job summary

Chobani is seeking a General Manager to lead our café team, deliver exceptional customer experiences, and ensure smooth daily operations. You will oversee staffing, inventory, and financial reporting while promoting our mission of quality and hospitality.

The role requires at least 5 years of leadership in food service or retail, a passion for people and coffee, and a knack for organization in a fast-paced environment. This is a full-time, on-site position based in the DC area.

Qualifications

• Experience leading teams in food service or retail with customer focus.
• Ability to train staff and maintain high hospitality standards.
• Strong organizational and multitasking abilities for fast-paced environments.

Responsibilities

• Lead café operations, model service quality, and drive guest satisfaction.
• Oversee inventory, scheduling, opening/closing procedures and reporting.
• Develop strategies to grow sales and optimize staff deployment.
• Ensure health, safety and company policies are followed at all times.

Skills

Leadership

Customer service

Hospitality

Team management

Organizational skills

Communication

Tools

POS system

Inventory software

Job description

Summary

The General Manager will be expected to lead our team, deliver amazing customer experiences, and keep our café running smoothly. This role is perfect for someone with leadership experience, a love for coffee and people, and strong organizational skills. You’ll manage daily operations and overall strategic direction of the cafe, inspire your team, oversee inventory and scheduling, and help drive sales. The La Colombe General Manager possesses a high sense of responsibility, quality, ethics, and integrity.

Responsibilities

What You’ll Do:

Lead by Example

• Inspire, train, and support your team to deliver stellar service and unforgettable coffee experiences
• Turn first-time guests into loyal regulars with your warm hospitality and attention to detail
• Contribute ideas to improve the menu and promote employee engagement

Quality Control

• Assist in managing daily café operations, ensuring high standards of food and beverage preparation, presentation, and service
• Ensure compliance with health and safety regulations
• Ensure that all safety protocols are followed even when you are not present
• Ensure safety, harassment, injuries or any other issues brought to your attention are reported and addressed immediately

Service with Heart

• Cultivate and create an environment that is passionate about hospitality
• Educating baristas so that they are fluent with the La Colombe mission and culture as well as the story of our coffees
• Build relationships with guests by communicating warmly and authentically
• Seek opportunities to engage with guests
• Deliver timely, professional and knowledgeable service
• Exceed guest expectations

Business Management

• Oversee inventory operations, including ordering, stocking, and merchandising
• Maintain optimal inventory levels for all parts of café operations
• Manage opening and closing procedures, financial reporting, and assist in developing strategies to drive business growth
• Develop and maintain a weekly schedule with Café Manager support that is efficient, cost-effective and most importantly, can deploy all Barista's to positions that drive positive Customers experience

You’re Our Ideal Brew If You:

• Have at least 5 years of leadership experience in food service or retail (bonus points if you’ve managed a café or coffee shop)
• Love people as much as you love coffee — you know how to motivate a team and keep the good vibes going, even during the morning rush
• Are organized, proactive, and a natural multitasker — you're basically the caffeine our team runs on

Requirements

• Experience in customer service, retail, hospitality where the focus is customer facing (a plus, but not required – we’ll train you!)
• Takes pride in being part of a team and embodies all of our One Dove principles- Kindness, Respect, Deliciousness, Efficiency, and Cleanliness
• Ability to stand for long periods and lift up to 50 lbs
• Frequent walking, bending, reaching, and twisting

So, if managing a café sounds more like a passion than a job — and you can handle a little steam — we’d love to meet you!

About Us

Chobani is a food maker with a mission of making high-quality and nutritious food accessible to more people, while elevating our communities and making the world a healthier place. In short: making good food for all. In support of this mission, Chobani is a purpose-driven, people-first, food-and-wellness-focused company, and has been since its founding in 2005 by Hamdi Ulukaya, an immigrant to the U.S. The Company manufactures yogurt, oat milk, and creamers – Chobani yogurt is America's No.1 yogurt brand, made with natural ingredients without artificial preservatives. Following the 2023 acquisition of La Colombe, a leading coffee roaster with a shared commitment to quality, craftmanship and impact, the Company began selling cold-pressed espresso and lattes on tap at cafés nationwide, as well as Ready to Drink (RTD) coffee beverages at retail. In 2025, Chobani acquired Daily Harvest, a modern brand offering consumers nutritious, delicious and convenient ready-to-make meals.

Chobani uses food as a force for good in the world – putting humanity first in everything it does.

For more information, please visit www.chobani.com or follow us on Facebook, Twitter, Instagram and LinkedIn.

Chobani is an equal opportunity employer. Chobani will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws.

The salary range for this full-time position is $75,000, + bonus + equity + benefits. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Chobani provides a comprehensive benefits package, including medical, dental, vision coverage, disability insurance, health savings account, flexible spending accounts, and tuition reimbursement. To help save for the future, all employees are eligible for a 401k match of 100% on up to 5% of eligible pay. To support growing families, we provide fertility and childcare assistance, and 12 weeks of parental leave at full pay after six months of continuous employment. In addition, we provide wellness resources which include an employee assistance program, fitness discounts, a wellness reimbursement, on-site gym access (certain locations) and a monthly wellness newsletter to connect you with resources and timely information. We offer various types of paid time of including: 120 hours of paid time off, 11 holidays, and paid volunteer time off.