Cafe Manager & Community Builder

Klatch Coffee, Inc.; San Gabriel (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

A coffee shop chain in California is seeking a Manager to join their team. The role involves enhancing customer experiences, leading a team, and promoting coffee education within the community. The ideal candidate has retail leadership experience, strong customer service skills, and a passion for teamwork. As part of this dynamic environment, you'll spend most of your time working with your team and helping them grow while driving sales and controlling costs.

Qualifications

• 1+ years of retail leadership experience.
• Demonstrated ability to provide excellent customer service.
• Experience in coaching and developing team members.

Responsibilities

• Work alongside the team to meet customer needs and grow the business.
• Support business development efforts by reporting directly to VP of retail.
• Create memorable service experiences through quality interactions.

Skills

Leadership

Customer Service

Time Management

Training and Coaching

Interpersonal Skills

Job description

A coffee shop chain in California is seeking a Manager to join their team. The role involves enhancing customer experiences, leading a team, and promoting coffee education within the community. The ideal candidate has retail leadership experience, strong customer service skills, and a passion for teamwork. As part of this dynamic environment, you'll spend most of your time working with your team and helping them grow while driving sales and controlling costs.