Cafe Manager

Abundant Christian Living Community Llc; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

Abundant Christian Living Community Llc is seeking a Food Service Director to plan, organize, and lead the dietary department for residents. You will supervise staff, coordinate with clinical teams, and ensure meals meet safety, nutrition and regulatory standards across the facility.

The role requires managing budgets, maintaining records, and implementing quality improvements while communicating with residents and families to support individualized meal plans.

Qualifications

• Two years’ supervisory experience preferred.
• Ability to plan, organize and direct dietary services.
• Knowledge of state and federal regulations governing dietary services.

Responsibilities

• Accept full-time responsibility for planning, organizing, developing, directing and evaluating the food service department.
• Interact with Residents, staff, government representatives, and the public in a tactful, positive manner.
• Ensure safety, sanitation, quality and regulatory compliance of meals and service.
• Maintain budgets, records and inventories for efficient operation.

Skills

Staff supervision

Regulatory compliance

Dietary planning

Budget management

Food safety

Interdisciplinary care

Resident interaction

Job description

Accept full time responsibility for planning, organizing, developing, directing and evaluating the activities of the food service department. Interact tactfully and positively with Residents and staff, both professional and non-professional, as well as government agency representatives and the general public.Principal Duties and Responsibilities Assure Resident safety at all times. Willing to address each Resident by his/her preferred name as well as learn and abide by Residents’ Rights, rules and regulations. Commitment to work well with other staff avoiding petty conflicts that disrupt a productive work environment. Does not participate in facility gossip and rumors. Complies with company policy and willing to encourage the compliance of others with company policy. Maintain food services in compliance with current state/federal regulations as well as facility/consultant policies, procedures and budget. Conduct regular inspections of food service areas for sanitation, order, safety, and employee performance to ensure high quality food. Demonstrate tact, patience, and a cheerful disposition when dealing with Residents, family members and visitors. Communicate with physicians, consultants and department managers routinely to plan and maintain the highest possible quality food service. Consistently assist with the assessment of Residents’ dietary intake and follow through with the appropriate plan of care and documentation. Ensure quality food services to meet individual needs. Maintain confidentiality of all activities, persons, and records. Interview each Resident or family members to obtain accurate diet history. Ensure effective implementation of individual diet plans. Involve Resident/family in planning realistic goals and objectives. Maintain current record of Residents’ likes and dislikes. Counsel with Residents regarding therapeutic diet and eating habits. Ensure food served is tasty, attractive and at the proper temperature. Actively participate in interdisciplinary care plan of each Resident. Provide comfortable, clean and safe environment. Maintain clean, well-organized and attractive dining areas. Assist in screening and selecting competent dietary personnel. Scheduling and personnel management, to insure adequate staff to accomplish work assignments and to make maximum use of individual capabilities. Monitor workflow procedures and techniques to ensure adherence to safety and infection control policies and procedure. Show fair and equitable treatment, confidentiality, self-determination, individuality, privacy, property, Civil Right, and right to file a complaint. Meet deadlines in preparation of timecards for payroll. Initiates disciplinary action when warranted. Preservation of dignity, individuality and independence. Promptly address dietary related complaints. Cooperate with restorative/rehabilitative aspect of care. Provide each physician with information necessary to plan effective dietary management. Include lists of diets currently available in facility. Provide feedback to physician regarding Residents’ weight stability. Report deviations from prescribed diet plan. Assure adherence to physician’s dietary orders by monitoring therapeutic and regular menus. Evaluate Residents’ cooperation with prescribed dietary regimen and document accurately. Stay up to date regarding healthcare food service requirements. Maintain properly functioning equipment. Ensure proper storage and maintenance of food supplies. Ascertain that meals are served within appropriate time frames. Provide information necessary for effective budget preparation and control. Route necessary reports to Executive Director within established deadlines. Keep current records, which accurately reflect department expenditures. Establish cost of individual meals by the beginning of each menu cycle. Compare products for best quality and economy. Maintain adequate stock levels of foods, supplies and equipment in a limited access area. Ensure that dietary documentation in each clinical record is factual, timely and descriptive regarding Residents’ response to food service. Review all department accident/incident reports for accuracy and completeness and forward to Executive Director within the established deadlines. Promptly process dietary changes and new diet orders. Maintain standardized recipe file. Standardize work methods. Maintain all file menus and menu substitutions according to current regulations. Secure department during off-duty hours. Regular attendance, interaction with employees, and provide important and valuable service for the facility’s Residents is an integral requirement for this position to accomplish the work. In order to accomplish this, it is imperative for the person filling this position to be present and accessible to staff, Residents and Residents’ family members during normal business hours, and as needed for emergencies, unless a business related matter require the employee to be off the premises. Meet with committees or other groups as necessary to plan food service programs and activities. Resident preferences are followed when providing care and service. Maintain Resident privacy, values and right for decision making. Immediately notify supervisor and Executive Director for any injury, illness, or if develop a condition, that might impact the aptitude to perform job functions.Ancillary Duties and Responsibilities Perform duties in compliance with established policies and procedures. Note changes in Resident’s condition and report immediately to charge nurse or Director of Nursing. Periodically visits Residents to obtain feedback about quality of meals served. Implements mechanisms for inventory control by checking incoming orders with accompanying invoices. Forward invoices to accounting expediently. Establish and maintain positive rapport with administration, interdepartmental personnel, volunteers, Residents, visitors and outside agency representatives. Attend seminars, continuing education classes, workshops, etc. and implements resulting ideas. Read current professional literature and participate in professional organizations and networking opportunities. Remain alert to health safety standards by reporting expediently to his/her Executive Director suspected unsafe conditions and responds according to policies and procedures during fire/disaster drills and emergencies. Know the duties and tasks of all dietary positions and can comfortably and accurately perform them. Establish annual objectives by achieving at least two (2) objectives related to job in a twelve-month period and setting personal goals for self-fulfillment. Ensure adequate orientation for new dietary personnel. Provide ongoing in-service educational opportunities for staff by planning topics based on employee need at convenient times for the employees. Ensure continuity of routine workflow during classes. Maintain records of pertinent information. Review departmental policies, procedures, job descriptions, manuals, etc. Ensure that all dietary employees adhere to established policies and procedures. Maintain open communication with employees to receive and resolve work-related problems. Perform quality assurance reviews at least quarterly. Organize department for optimal efficiency by maintaining adequate reference materials to enable employees to maintain quality food service. Legally and safely operate automotive equipment. Adhere to and comply with any applicable facility insurance guidelines to enable coverage under the policy. Accepts additional assignments within scope of training, education or experience that may be assigned from time to time by the Executive Director.Resident Rights Maintain the confidentiality of all Resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information. Ensure that the Resident’s rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints, are well established and maintained at all times. Review Resident complaints and grievances and make written reports of action taken. Discuss such actions with Resident and family as appropriate.Safety and Sanitation Ensure that you and all facility personnel, Residents, visitors, etc., follow established safety regulations, to include fire protection/prevention, smoking regulations, infection control, etc. Ensure that the building and grounds are maintained in a clean, safe, and sanitary manner as well as in good working order by reporting all concerns to the Executive Director. Ensure that you and all facility personnel follow established regulations governing the use of labels and SDSs for hazardous chemicals. Ensure that facility procedure manuals identify safety precautions and equipment to use when performing tasks that could cause bodily injury or exposure to a hazardous chemical or infectious waste. Ensure that you and all facility personnel follow established ergonomics policies and procedures to prevent self-injury. Ensure that you and all facility personnel performing tasks that involve potential exposure to blood, body fluids, or hazardous chemicals are appropriately trained prior to performing such tasks. Successful completion of a nationally-recognized credentialing exam as well as fulfilling requirements to maintain certified status. Two years’ successful supervisory experience preferred. Sincere desire to work with elders and others who have a limited capacity for self-care. Mental and physical capacity to perform the essential job functions with or without reasonable accommodations. Work with and provide care to individuals of a wide range of personality types and maturity levels. Demonstrate creative initiative and mature judgment in making competent decisions. Consistently maintain courteous, empathetic, and professional attitude. Knowledgeable about dietary procedures and related current regulations pertaining to nursing home food services. Maintain a professional appearance at all times. Communicate and comprehend orally and in writing to effectively receive and share information as necessary to perform job duties. Transportation accessible to enable flexibility of work schedule. Knowledge of computer applications relating to job.Work EnvironmentWORKING ENVIRONMENT: All statements addressed in the "Working Hours," "Environment" and "Physical/Sensory Demands" sections below are applicable to all jobs maintained by the employer.Working Hours: The employee will Be employed on a full-time basis. May be subject to change after employment. Work unusual hours as necessary and as required. Be expected and required to adhere to policies and procedures regarding attendance.Environment: The employee will Work in a well-lighted, heated or air-conditioned, ventilated area, unless otherwise noted. Be subject to frequent interruptions. At times be subjected to falls, cuts, bruises, caustic substances, infectious diseases and odors. At times be subjected to hostile and emotionally upset family members and Residents. Be expected to work cooperatively with others. Be expected to handle multiple tasks effectively and organize work efficiently. Be expected to show courtesy to co-workers, Residents, families and others with whom contact is made while on the job. Be expected to maintain a professional attitude and good relations with co-workers. Be economical and careful with use of supplies and equipment. Adhere to established policies and procedures including safety regulations to ensure that quality Resident care is maintained at all times.Physical/Sensory Demands: The employee must Often walk for long periods or long distances within the building, or sit, stand and walk intermittently. Frequently carry up to 50 pounds and move up to 75 pounds. Occasionally squat, bend/stoop, push/pull, climb, reach above shoulder level, crouch, kneel, balance, carry and move up to 75 pounds. Perform repetitive hand and foot action with or without reasonable accommodation. Communicate information and ideas orally and in writing, and in a manner that others will understand. Listen to and understand information and ideas presented through spoken words and sentences. Read and understand information and ideas presented in writing. Respond to and assist with emergency procedures, including evacuation of Residents from the building. Hear, with or without the aid of mechanical devices, adequately enough to respond to soft, verbal communications and instructions and answering of telephone. Read and see, with or without the aid of mechanical devices, and respond to and/or interpret written material or instructions. Be free of all communicable diseases and agree to testing of same, under which federal and/or state regulations would prevent you from working at this facility.Risk ClassificationAll employees performing within this job classification are at high risk of exposure to blood/body fluids or potentially infectious waste when performing certain tasks within the job requirements.Confirmation of ReceiptThe omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.I have read, understand and will abide by the contents of this job description. I hereby verify that I have received a written description of the job for which I am being employed, and I have been given the opportunity to ask questions about the essential and ancillary functions of the position. I further verify that I possess the skills required for this position and I am able to perform the essential functions of the job described, with or without reasonable accommodations, and I certify that I have requested any reasonable accommodations that may be required at this time. I further certify that I acknowledge my responsibility to request accommodations should they become necessary in the future, whether through change in my circumstance or through a change in the requirements of any position or task to which I am assigned.