Cafe Manager

Compass Group USA; St. Louis (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Retirement Plan

Flexible Time Off

Employee Assistance Program

Dental/Disability Insurance

Job summary

Morrison Healthcare, a Compass Group USA company, seeks a Retail Manager to oversee the hospital cafe and retail kiosks. The role manages staff, budgets, and daily operations in a 475-bed acute care setting with a 6:00am–12:00pm cafe window and rotating weekends/holidays.

You will lead 8–10 hourly associates, ensure customer satisfaction, and support catering ops while implementing new programs in collaboration with marketing and culinary teams.

Qualifications

• Supervisory experience in food service operations (teams of 10+).
• Culinary degree preferred or A.A. degree plus related experience.
• Knowledge of retail, food, catering trends; focus on quality and cost controls.
• ServSafe and Food Handler certifications preferred (can be obtained on hire).

Responsibilities

• Oversees daily administrative and operational tasks.
• Handles all aspects of staff management.
• Manages budget development, forecasting, and financial reporting.
• Rolls out new culinary programs with marketing and culinary teams.

Skills

Staff supervision

Leadership

Communication skills

Financial forecasting

Computers / Office software

Education

Culinary degree preferred

A.A. degree plus related experience

Tools

Microsoft Office

Email

Internet

Job description

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Schedule: Rotating Shift - Opens/Mids/Closes - Every Other Weekend/Holiday required

Location: St. Louis, MO

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

Job Summary

The Retail Manager is based out of a 475 Bed Acute care hospital with a cafe that has a Retail Sales Volume of $3.2M. This role supervises the successful operations of the Retail Cafeteria & Coffee Kiosks. Cafe Operating hours are from 6:00am to 12:00pm. The Average Schedule will be: M - F ( Rotating Shifts ), plus rotating weekend & holidays. Opening shift is from 5:00am to 2:30pm. The closing shift is from 4:30pm to 1:00am. The Retail Manager leads, trains, motivates a team of 8-10 employees per day. This person will also support/lead catering operations for the facility.

The Retail Manager position is an exciting opportunity for an energetic, entrepreneurial manager who is constantly seeking a better way to conduct business. Our Retail Managers are responsible for the successful retail/cafeteria operation of Food & Retail Managers will perform a variety of duties including the planning and supervision of special functions, the maintaining of cash controls and payroll records, and the hiring and training of our hourly team members. They also ensure customer satisfaction and good public relations through the safe and efficient uses of resources.

Key Responsibilities:

• Oversees daily administrative and operational tasks
• Handles all aspects of staff management
• Manages all financials including budget development, forecasting, and financial reporting
• Maintains knowledge of the market place and trends
• Manages cost controls and control expenditures for the account
• Oversees sanitation and safety of assigned unit(s)
• Purchases and manages inventory
• Rolls out new culinary programs in conjunction with Company marketing and culinary team
• Acts as the direct liaison with the client

Preferred Qualifications:

• Culinary degree preferred, or A.A. Degree plus related experience
• One to Three years of supervisory experience in food service operations (teams of 10 or more employees)
• Supervisory experience in a healthcare, senior living, retirement or related environment desirable
• Knowledge of retail, food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
• Leadership, management and coaching skills
• Communication skills both written and verbal
• Financial, budgetary, accounting and computational skills
• Proficient computer skills including Microsoft Office programs, e-mail, the Internet and other necessary computer programs
• ServSafe® Certified and Food Handler Certified (can be obtained upon hire)

Morrison Healthcare is a member of Compass Group USA

Associates at Morrison Healthcare are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.