Cafe Manager

Chocolate Fish Coffee Roasters; Sacramento (CA); On-site; USD 37,195 - 41,328; Full time

Benefits offered by this job

2 weeks paid vacation

40 hours sick time

Job summary

Chocolate Fish Coffee Roasters is seeking a dedicated manager for our bustling Sacramento café. The role involves maintaining a vibrant team culture, overseeing daily operations, and ensuring exceptional customer service. With a strong background in café management and specialty coffee, the ideal candidate will possess problem-solving skills, an open availability, and a genuine passion for the coffee industry. You will lead the team while managing staff training and inventory. This full-time position offers $27-$30 per hour along with benefits including paid vacation and sick time.

Qualifications

• Must have extensive management experience in restaurant or café settings.
• Ability to work flexible hours with open availability.
• Proficient in using computer applications like Google Docs and Excel.
• Experience handling customer service concerns and HR issues.
• Proven ability to motivate and develop staff.

Responsibilities

• Uphold CFCR's culture by adhering to core values.
• Develop and mentor team members for success.
• Manage inventory and daily operations efficiently.
• Provide excellent customer service and ensure quality assurance.
• Maintain equipment and training for staff.

Skills

Restaurant/ Café management experience

Specialty Coffee knowledge/ experience

Customer service experience

Multi-tasking skills

Problem solving

Positive attitude

Tools

Google Docs

Excel

Smartphone

Job description

Overview

Chocolate Fish Coffee Roasters is an Award-Winning Specialty Coffee Roaster with retail cafes in Sacramento and Folsom, CA. We are looking for a manager for our busy coffee house/ café set in a bustling neighborhood catering to people of all ages. This role is 80% on the floor working with your team, 20% inventory, paper work, and administrative duties.

CFCR has been making coffee in Sacramento since 2008. Our coffees have won in international competitions and our baristas have competed and placed at national levels. We are a locally owned and operated company fully immersed in the community who concentrates on serving the highest quality Specialty coffee to our customers.

CFCR has relationships with coffee producers that allows us access to the very best tasting coffee, micro lots and exclusive coffee lots for our customers.

Our Core Purpose is to Make coffee approachable.

Our Core Values that guide us: Accessible | Educators & Learners | Team |Passionate | Dedicated | Community

As a CFCR Manager you will be looked to for answers, advice, and encouragement. This role is all about developing a great team and leading by example.

Responsibilities

• To uphold the CFCR culture thru our Core Purpose and Values
• Develop your team, encourage, and bring each one up the ladder to success
• Product knowledge
• CFCR policies and procedures
• Inventory Control
• Staff Scheduling
• Staff development, recruiting, hiring and ongoing training
• Budgeting and daily cash flow control
• Customer Service
• Quality Assurance
• Equipment Maintenance & Cleaning
• Working with a management team to ensure consistency with other CFCR Cafes
• Running the day to day operations smoothly
• Must be on call, available to cover call outs in your cafe and to address emergencies/concerns of the cafe.

Requirements

• Restaurant/ Café management experience
• Open availability
• Computer competencies including google docs, excel apps, smart phone
• Experience in customer service, dealing directly with the public
• Experience with staff concerns, HR management
• Great attitude toward life
• Specialty Coffee knowledge/ experience
• Multi tasking skills
• Ability to make decisions and problem solve
• A go getter, one who wants to contribute to a growing company

Job Type & other info

• Full-time 40 hrs per week
• Pay: $27.00 - $30.00 per hour
• 2 weeks paid vacation
• 40 hrs sick time

Multi Award Winning Sacramento Coffee Roaster with 3 Retail Coffeehouses. Zagat top 11 Restaurants in Sacramento, 2023 Roast Magazine\'s Roaster of the Year Finalist, Golden Bean North America Roasters competition Award Winner 2nd overall. Good Food Awards 2nd and multiple Golden Bean awards Having developed direct relationships with passionate farmers over the years allows us access to the pick of the crop, microlots and the best tasting coffees. We have a crew of coffee professionals who believe in making coffee accessible to all. We do this by loving what we do, sharing with our customers and continuing our learning. All this quality and care ultimately contribute to the end result in your cup.