Cafe Manager

Urban Air Adventure Parks; Palmdale (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Urban Air Adventure Parks seeks a proactive Café Manager to oversee the Urban Café operations, leading the Team Members in food preparation, service, and overall guest experience. This hands-on role involves cooking, serving, and maintaining high standards in a fast-paced environment.

The ideal candidate has 2+ years in F&B, 1–3 years in hospitality management, and a ServSafe certification or willingness to obtain one within 30 days.

Qualifications

• Minimum of high school diploma or equivalent required.
• Minimum of two (2) years’ previous F&B experience (quick Service and/or restaurant experience).
• 1-3 years’ management experience in the hospitality field preferred.
• Must have a current ServSafe or similar Food Handling Certification, or be willing to attain within the first 30 days of employment.

Responsibilities

• Oversee the Urban Café operations and guide the performance of Team Members.
• Ensure all deliveries are received correctly and logged.
• Maintain effective inventory control, storage, and rotation to minimize wastage.
• Manage the Urban Café Team to uphold standards.
• Adhere to scheduled shifts and be willing to stay late when needed.
• Train staff in preparing menu items and beverages to high standards.
• Maintain punctuality, attendance, and professional conduct.
• Ensure cleanliness and hygiene with regular deep cleaning schedules.
• Keep the Urban Café organized and accessible.
• Address guest concerns related to the Urban Café.
• Participate in staff meetings and training as required.
• Perform other duties as assigned by General Manager.

Skills

Team leadership

Communication

Customer service

Problem solving

Time management

Initiative

Adaptability

Education

High school diploma or equivalent

Some college preferred

ServSafe Certification

Job description

JOB SUMMARY

The Café Manager is primarily responsible for overseeing the operations of the Urban Café and guiding the performance of Team Members. This is a practical, hands‑on role, with much of the working hours spent in the kitchen and service area, cooking, preparing, and serving food. S/he must work fast with a sense of urgency, while being friendly to guests and supportive of the Team.

RESPONSIBILITIES

• Support the proper execution of all processes, systems, and standards
• Ensure all deliveries are received correctly and logged
• Maintain effective inventory control, storage, and rotation to minimize wastage
• Manage the Urban Café Team, ensuring they always work to the expected standards
• Adhere to scheduled shifts and is willing to stay beyond when business or circumstances dictate
• Train the Urban Café Team in preparing the full menu and the front of house staff in preparing drinks and ready‑to‑eat foods to the consistently high standard required
• Establish & maintain a high standard for the Urban Café Team regarding punctuality, attendance and attitude and ensure these standards are always maintained
• Establish & maintain a high standard and good example for the Urban Café Team regarding cleanliness and hygiene, including a regular deep clean schedule
• Maintain a clear, well‑organized and easy‑to‑access Urban Café
• Handle guest concerns pertaining to the Urban Café
• Participate in regular staff meetings and training as and when required
• Other duties as tasked by General Manager

QUALIFICATIONS

• Minimum of high school diploma or equivalent required, some college preferred
• Minimum of two (2) years’ previous F&B experience (quick Service and/or restaurant experience)
• 1-3 years’ management experience in the hospitality field preferred
• Must have a current ServSafe or similar Food Handling Certification, or be willing to attain within the first 30 days of employment

ADDITIONAL REQUIREMENTS

• Ability to lead, motivate and empower Team Members
• Ability to align Team Members with Urban Air culture by balancing seriousness and having fun
• Ability to take initiative
• Excellent interpersonal and communication skills
• Ability to recognize problems and problem‑solve
• Ability to set goals and convert plans into action
• Ability to see patterns in performance and strategize solutions
• Open to feedback and self‑improvement
• Ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
• Serve as a role model by demonstrating and upholding Urban Air policies and standards

PHYSICAL REQUIREMENTS

• Work days, nights, and/or weekends as required
• Work in noisy, fast‑paced environment with distracting conditions
• Move about facility and stand for long periods of time
• Lift and carry up to 30 lbs.

If this is you, apply now!

ABOUT URBAN AIR ADVENTURE PARKS

Urban Air is the preeminent indoor adventure park and the market leader in location‑based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air’s purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.

Urban Air Palmdale is an equal opportunity employer.