Café Instructor & Intern Coach (IDD)

ZABS Place; Charlotte (NC); On-site; USD 35,000 - 52,000; Full time

Job summary

Cakeable in Uptown Charlotte operates as a nonprofit coffee shop that trains adults with IDD, providing meaningful paid work experience in a real café. You will coach interns, model professional barista skills, and uphold high quality and service standards while fostering independence.

The role merges frontline café duties with hands-on training, requiring empathy, clear communication, and a commitment to the mission of empowering people through learning and job readiness.

Qualifications

• At least 1 year in coffee shop or food-service setting.
• Patient, positive teacher who adapts training to learners.
• Strong people skills to connect with diverse personalities.
• Committed to quality, food-safety, and calm problem-solving.
• Aligned with Cakeable's mission and inclusive workplace.

Responsibilities

• Train and coach interns, modeling time management and barista skills.
• Prepare items, enter transactions, and deliver friendly service.
• Support opening/closing and day-end routines.
• Participate in staff huddles and team trainings.

Skills

Coffee shop experience

Teaching mindset

People skills

Food-safety knowledge

Job description

Cakeable in Uptown Charlotte operates as a nonprofit coffee shop that trains adults with IDD, providing meaningful paid work experience in a real café. You will coach interns, model professional barista skills, and uphold high quality and service standards while fostering independence.

The role merges frontline café duties with hands-on training, requiring empathy, clear communication, and a commitment to the mission of empowering people through learning and job readiness.