Café Catering Coordinator

Panera; Warner Robins (GA); On-site; USD 32,000 - 48,000; Full time

Job summary

Panera is seeking a Catering Lead to own the success of our catering operations and to deliver outstanding guest experiences. You will communicate with customers, manage catering orders, and personally deliver orders to clients with a focus on warmth and reliability.

You’ll collaborate with a friendly, energetic team and uphold Panera’s guiding values, including warmth for guests, growth, and respectful teamwork. Must have access to a vehicle and a valid license.

Qualifications

• Excellent communication skills to connect with customers and team.
• Strong organizational and time-management abilities to handle multiple catering orders.
• Self-starter mentality with initiative to meet goals with limited supervision.
• Knowledge of food safety and health safety practices.
• Must have a valid driver’s license and reliable vehicle for deliveries.

Responsibilities

• Own the success of Panera catering operations.
• Communicate with and support catering customers.
• Manage production of catering orders.
• Personally deliver orders to customers.
• Ensure extraordinary guest experiences and uphold Panera’s values.

Skills

Communication

Organizational skills

Time management

Self-starter

Customer service

Job description

Our Catering Lead brings Panera to the community.As a Catering Lead at Panera, you are key to the success of our catering business. You help customers plan and select great Panera food for their events, you support their questions and needs, and you make sure their food is delivered when and how they need it.As a Catering Lead at Panera, you are asked to:Own the success of our catering operations.Communicate with and support our catering customers.Manage the production of catering orders.Personally deliver orders to customers.Ensure extraordinary guest experiences.Help build our culture of Warmth, Belonging, Growth, and Trust.Step in and support your manager and team.This opportunity is for you if:You have great communications skills.You love working with people.You are a self-starter who can meet goals with limited supervision.You like the hustle and bustle of the hospitality industry.You have excellent organizational and time-management skills.Must have a valid driver’s license, acceptable automobile insurance, and "Smart" cell phone.You have your own vehicle that you can use for delivering orders, and you have anacceptable driving record.You have food or retail experience (preferred but not required).You want to partner with a fun, energized team that can work hard and laugh often.You are committed to food safety and health safety.You are at least 18 years of age.You are passionate about our Guiding Values and Behaviors:Warmth for guests: Making people smile.Bold thoughts, brave actions: Learning, growing, and taking risks.Own it: Finding solutions and taking initiative!Win together: Working (and winning) as a teamInspire and celebrate: Having fun and celebrating successRooted in respect: Seeing the best in others.