Cafe Barista: Craft Coffee & Memorable Customer Experience

Books A Million; Edwardsville (IL); Vor Ort; USD 17.000 - 21.000; Teilzeit

Benefits dieser Stelle

Competitive Compensation

Health & Wellness

Financial Protection

Retirement Savings

Paid Time Off

Employee Discounts

Employee Assistance Program

Zusammenfassung

Books-A-Million is seeking a friendly Barista for an hourly café position inside one of our retail store locations in Edwardsville, IL. You’ll craft coffee, prepare fresh food, operate the café efficiently, and deliver a welcoming guest experience.

Under the General Manager, you’ll handle transactions, maintain cleanliness, and support fellow teammates to ensure smooth café operations during each shift. Equal opportunity employer.

Qualifikationen

• Must be 16 years of age or older.
• Successful completion of all required background screenings.

Aufgaben

• Take ownership of the café and make every shift count. You’ll work independently for most of your shift, using your focus, pace, and judgment to keep the café running smoothly and create a great experience for every customer.
• Create the kind of café experience customers come back for. Bring skill and care to every interaction, crafting great coffee, specialty drinks, and fresh food that customers love —crafting every order like it is the customer’s new favorite item.
• Make someone's day memorable. Greet customers entering the store and café with genuine warmth, and provide exceptional customer service on each transaction.
• Bring genuine excitement to every customer interaction by highlighting customer benefits and company-sponsored programs that add value to their experience—just as naturally and enthusiastically as you’d recommend a great drink or café item.
• Take ownership of every transaction by balancing your cash drawer following each shift. Follow loss prevention standards and take pride in protecting our customers, our team, and the company.
• Create a café that feels as fresh and inviting as the products you serve by keeping the space clean, welcoming, and consistently aligned with all local, state, and federal sanitation standards.
• Create a café customers are excited to spend time in by keeping food surfaces, equipment, utensils, and customer areas clean, fresh, and ready for every guest.
• Stock and merchandise the café in accordance with company policies and procedures, maintaining a straight, organized, and clean shopping environment that invites customers to stay and explore.
• Every café shift is different, and great cafés run on teammates who are ready to jump in wherever they’re needed. Be someone your team can count on—supporting fellow café teammates, helping keep supplies stocked, assisting with cleaning and restocking, and stepping in across the store to keep the entire customer experience welcoming, seamless, and ready to go.
• Performs other duties as assigned.

Kenntnisse

Age 16+

Background checks

Jobbeschreibung

Books-A-Million is seeking a friendly Barista for an hourly café position inside one of our retail store locations in Edwardsville, IL. You’ll craft coffee, prepare fresh food, operate the café efficiently, and deliver a welcoming guest experience.

Under the General Manager, you’ll handle transactions, maintain cleanliness, and support fellow teammates to ensure smooth café operations during each shift. Equal opportunity employer.